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September 2023 by L L
RUDE AND RACIST. Do not go here. Was told VERY RUDELY that they don't take appts. Instead of kindly offering to make me an appt, she shooed me off. Extremely rude!!!!!horrible way to treat a potential new customer.Response to owner comment below: so NOW you want to be nice and act like you were respectful??? You know darn well that was not the case. The only reason you are attempting to be kind now is for me to take down my review which I am NOT doing. Treat new customers better!!!!!!!!
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July 2023 by stephanie algarin
I’ve recently moved to Cliffside Park a couple months ago and was very excited to try a new nail place out here , I called Pia nails to figure out an estimate on a full gel set and was told minimum would be 100 bucks .. just for nails ? That’s insane and then the lady hung up on me when I tried to confirm if it was only for nails .. haven’t never walked into the place. I’ve always seen it driving past and thought it was cute but 100 dollars on nails is just absurd
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June 2023 by Susan Richards
I have been going to Pia Nails for many, many years. The salon is very clean. Their precautions during Covid protecting their staff & their customers was great. As a senior this was particularly important to me, & I was very impressed. It shows how much they care. I am always pleased with my mani/pedi. Everyone I have recommended Pia Nails to, & there have been several over the years, have all been satisfied and become regular customers, I suppose everyone can have an off day, but usually when most people are giving good reviews & a few a really bad, I presume it to be the customer rather than the service.
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June 2023 by Jackeline Ortega
I called last minute to do my nails , Jane did an excellent job and very kind , I loved my nails , Maria did my pedicure she was great too , I will definitely be back
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May 2023 by A.S
The worst nail experience EVER…. The first time being here because of the rating seemed quite good. BUT This place make you want to leave at the first 5 minutes. I am not a mean person at all still couldn’t bear it. The staff treat you like you owe their money, LOL really rude and not professional. When they do my nail they make me feel really pain several times because of the lack of technique skills without apologies. The overall experience was extremely uncomfortable. But I didn’t choose to leave and pay them in full due to the respect.. the funniest happened that the stuff was chasing me out to the car after I left because I didn’t pay her tips.. and also texted me and harassing me called me “bad person”, said “never take me”.. I don’t know what to say… wordless. It’s not ethical to do so. I feel offended, totally.
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February 2023 by Jane C
Excellent experience for my first visit. Sonia did a great job on my mani and special pedicure. Salon is clean, organized and inviting.
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December 2022 by Cindy Montoya
Great Place with very lovely staff! My nails were a MESS when I came in .. and I walked out with my nails like a work of art!! Super cute gem, the shop looks small but feels spacious & cozy. I can’t stop looking at my nails!!! Highly recommend ❤️Services: Manicure
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October 2022 by Carolina L.
Super rude customer service. Called and I’m asking for pricing & whoever answered kept laughing then hung up on me as I was talking. Great way to talk to potential customers.
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October 2022 by Anna Fateeva
Liked the reviews but the woman on the phone was so rude that I decided not to go.
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August 2022 by Mariam Momjian
This was the best service I’ve ever had at a nail salon! They definitely know how to keep a customer. And they do a very thorough and careful job! :)
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June 2022 by Alice Pellegrini
I really recommend this place. It’s clean and they treat you well. Jane and Gloria are so sweet, very friendly and helpful. They do a great job! ?Services: Pedicures
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June 2022 by Ania G.
Jane is amazing. I always love my nails and my gel manicure lasts 2+ weeks with no chips. I would highly recommend Pia Nails!
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March 2022 by Emily L.
What a f****** disaster. I come in to get a manicure and pedicure upon coming in I am greeted by Jane who seems visibly annoyed. I tell her I would like to get a manicure and pedicure. She says ok that they would be able to do it right now. That said, I go in and pick my colors and before sitting down I show her an evil eye design that I would like to be done on my ring finger. She says she can do it no problem. So! I get the base of my nails done by another woman. After they dry Jane takes over to do the design. When I arrive to her table she looks at the design and asks me do I care about the colors. I said it doesn't matter, she can do whatever colors so long as it's the same design. She does it and leaves my finger nail smudged and totally unlike the design I provided. I asked her if she could re-do it because it was smudged from the picker she was using to make the dots. She calls me terrible and says no one else complains. At this point, I am in complete shock because she herself sees the issues of the nail polish being smudged and missing paint and thinks it's acceptable. So I said since I am terrible, I would like to leave and stop this service entirely. (Because who really wants to give their money to someone who would call them terrible because of their poor work as a first response.) So then she pushes her seat back, grabs acetone and pours it over my finger nails and then tosses a cotton ball onto hand rest? Couldn't even hand it to me like a civilized person. It was nuts. Now as I'm walking out to leave I try to take a business card so I can leave review. She then scatters around the salon to snatch all the business cards that she could find laying around and goes "we don't have business cards." Haha, so I just look at her bewildered and grabbed one as I walked out the door. This experience was simply outrageous. My advice, don't go to this salon and if you do, avoid Jane. She's a true nightmare and lacks any kind of customer service skills.
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March 2022 by Goldy Lisa
If you need an awesome pedicure deep cleaned and your nails done and gel professionally done this is the nail spot you need to go to. They are very clean, respectful, understanding & detailed oriented when it comes to nails
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February 2022 by Veronica Rosselli
I had woken up with the WORST neck pain and could not look side to side. After 20 minutes with Gloria on the massage chair, I was a new woman. She fixed me!! I’m ready enjoy my Saturday. Thank you so much Gloria! ??Service: Back massage
