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March 2024 by Cloe
Angelica is awesome, I got lucky, she had a spare box for my package (another customer left behind). She helped last time as well when I had another return, demonstrated the same kindness/great customer service. Thank you :).
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March 2024 by Patricia Boland
The best customer service I have ever experienced. Denzel was extremely helpful and knowledgeable very professional and kind. I would recommend him for any questions you may have this store is the best. I use it often as a businessperson I can appreciate the value in customer service
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March 2024 by Gregory Yip
STAY AWAY!!! THEY DEFINITELY STEAL PACKAGES!!!!! The last 3 times I have shipped returns back with 2 or more items , EACH time atleast 1 of them had gone missing… it’s awfully suspicious that my returns keep going missing… 3 returns in a row with missing packages… And each time the package NEVER LEFT THE STORE according to the tracking!!!! If you do have to go here, GET A RECEIPT AND KEEP IT!!!! DO NOT TRUST THESE GUYS…
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February 2024 by Ana Amari
This store's team is always so friendly and accommodating. Thank you especially to the manager, John! Always so helpful!- Ana Amari
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February 2024 by Alexandra Senatore
I am not sure why there are bad reviews for this location, probably a bunch of cheap Karen's that don't understand basic shipping. The associates here are stellar and consistently go above and beyond to support an exemplary customer experience. Frankly, I would rather die than go to any other UPS store.
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February 2024 by Renuka Venugopal
One of the most helpful UPS stores I have been in recently. Great service, explain the options, and suggest the best one for you. They are wonderful..!!
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January 2024 by Joanne T.
I was able to print out my documents and have them notarized and overnighted back to my lawyer all at the same time. It saved me a lot of time and trouble having to go to separate places to have everything done. The young man behind the counter was very nice and considerate and patient. I give him a five-star rating. Thank you UPS!
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January 2024 by Jennifer M
I haven’t used this store in years due to poorly trained staff and management but decided to give the store another try because it’s my local UPS. Wow ! What a difference. The store manager John and Jesenia were both such a delight ! Very helpful and friendly. Despite how busy their store was they were still gracious enough to pack my item in front of me for personal concerns. My package was delivered today just in time for my nieces birthday. Thank you so much to this staff! I will gladly be doing business with this store from here on out.
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January 2024 by Tommy Shafer (shafer39)
John May was of the utmost knowledgeable and helpful to us. Thank you for your help.
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January 2024 by Leonard Mirone
This store is a treasure. John May, its manager, helped me with what I needed to get accomplished. He was courteous and professional, as were the other team members. I strongly recommend this store for all your mailing, printing, faxing, etc needs. They make it easy. Good job all around.
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November 2023 by Ze LZ
Thank you so much to John for helping me. I had a few questions about shipping something internationally and he was wonderful and informative. Really made the shipping so much smoother.
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November 2023 by Chanyang Choi
Prompt, responsive, and amicable.
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October 2023 by Ivy G
I lost my tracking number and called to see if there was a way for them to find it for me. I should have kept my receipt, I will admit that is my fault. I was told by UPS customer service that the store can find my tracking number for me. Well, the guy said he cannot help me and I have to keep my receipt next time. Gee, thanks. I explained to him that UPS told me a different story and he hangs up on me after being passive aggressive. Lol, you're better off just not answering the phone next time, because what's the point if you're not going to help?
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October 2023 by Jay Tak
I rarely do this kind of reviews.....BUT Carolina is sooooooooooooo amazing :)She is the best!!Please do not leave any negative reviews, instead, be kind to them, say hi to them.They are angels including the manager(I guess), Linzel as well.Happy to visit this location every time TO MEET ANGEL SISTERS lol.From Jay T.
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October 2023 by nancy
This store was such a pleasure! The customer service is amazing, and (ash) was such an exceptional young lady. I went into the store needing to do multiple things and left with in less than 15 minutes. Ash was able to help me with a fax, shipping, and printing services. She was so patient and understanding throughout the entire process. A big thank you to her!!
