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November 2023 by Dana Lester
Thanks Mo for helping me find the best mattress! It was a pleasure working with you.
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October 2023 by Dorothy Clarke
I needed to buy a box spring and I had done some internet research and learned that this store had good prices and a discount for signing up for email. The salesman Mo, honored the discount, was knowledgeable and the whole experience was easy and efficient. So nice to go to a place in person! The box spring was delivered early in the 2 hour window and the men took it upstairs to the bedroom for me. So easy and quick!
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September 2023 by Raul Colina
Mohebb was very friendly about our purchase.So far we are very happy with our experience at Mattress firm
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September 2023 by Leslie Taylor
German was terrific !! Knowledgeable, patient, courteous. Made the entire experience memorable. Very nice to find in a bricks and mortar store.
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September 2023 by klytu
Received excellent service and attention from sales rep Moheb when shopping here over Labor Day weekend. Store has a large selection of mattresses but unfortunately did not carry the one we eventually bought. Would have purchased here otherwise.
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August 2023 by Linda Czaplicki
It was great. I spoke to Dylan. He was very nice and helpful. He was knowledgeable about the products. This isn't his usual store. Hillsborough is lucky to have him.
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July 2023 by Avi Nadkarni
Great place to shop . Cameron , Sales Associate was extremely helpful to make us understand differences in all the mattresses we saw and what we were looking for . We bought the mattress and are happy that we made a right choice . Thank you Cameron .
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June 2023 by Marlon
German, my sleep expert at the store, was quick, efficient, and very personable. I honestly thought it was gonna be a dragged out, and drab process but my trip was refreshingly streamline
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May 2023 by Doug Freuler
It was an excellent experience. The sales person was top notch. Answer all questions. Very good buying experience.
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April 2023 by Trish Bukofsky
EDITA very kind manager reached out to me upon expressing my concerns to remedy the situation. This excellent customer service at least let's me know I'm a valued customer and my concerns were addressed. Thank you for making this situation right and taking my feelings into consideration. I will be returning in the future because of this interaction.
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March 2023 by Darsha Bitanga
German was exceptional in his service delivery, store assistance, and overall customer service. I would gladly return for his help!!! He was kind, informative, and effective in meeting my in-store and online needs.
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March 2023 by Jory D Williams-Negron
So me and my mom came because I needed a new bed. When we walked in we were greeted by Kamron. My mother and I mentioned my needs for the new mattress and tried out a few of his recommendations. He was very professional and knowledgeable and really broke down the features of the beds he recommended. I ended up purchasing one of his recommendations; since I was looking for Queen Mattress Firm with a base. I have to say I am overall satisfied with his guest service. Kamron truly cares about his customers and goes above and beyond to find the right bed for them that meet their needs. I highly recommend Kamron, for those who visit this Mattress Firm.
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February 2023 by Juan Carlos Arroyo
Kamran was exceptional. He took the time to walk us through different bed option, showed us features and options available to us. He took the time to get to know us and made a great recommendation. Great communication, great customer experience and great person. Will refer friends and family to him.
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February 2023 by venkatesha murthy
Good shop for all your mattress needs. Staff is courteous / knowledgeable and they will help you choose the right product for your requirements
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December 2022 by Raj S
Good shop . Very helpful employees . Very good service . They explain and answer any questions you might have . Prices are ok . Good discounts on thanksgiving .. parking is good. Conveniently located opposite to Menlo Park mall . Thumbs up
