September 2020 by Yajaira Dumar
I had a great experience at mattress firm. Steve was ver informative and knowledgeable when answering my questions on each brand and comfort style of mattress. Thank you so much!
August 2020 by rosemarie wright
Steve, our representative, was great! He was pleasant, knowledgeable and worked to get us what we needed.
August 2020 by Michael Farina
Thank you to Hamza for excellent service and giving me a good deal on my purchase. He took the time to show me all options.
August 2020 by Kenny Singh
Good price, on time delivery, Carlos our sales associate, were knowledgable.
August 2020 by Tawanna Johnson
My husband and I received excellent customer service from Gina. She was very knowledgeable about each mattress and was also very patient in answering our questions. Gina's customer service is the reason we decided to make the purchase.. Can't wait to try out our new mattress!!!!!
August 2020 by Barbara Choy
Sale Person Gina was very knowledgeable and extremely patient & helpful.
August 2020 by Priscilla Surles-Burrus
Helpful good price thank you
July 2020 by Sam J
Stephan was great and helpful. Offered great advice and many options.
July 2020 by Mirrik Briggs
I never bought a bed of my own until today. I went with a purple mattress because it seemed like a no brainer but the miss that had helped me out was very very convincing and helpful in this endeavor. Made sure I understood all the policies and helped me purchase everything I would possibly need for my new bed and I couldn’t be happier. Saved a couple hundred dollars too because she’s so smart and caring for her customers!
July 2020 by Eleni Theodorou Tsontakis
Great customer service provided by Gina Ferriole !
February 2020 by Victor Dey
The store is great, very customer friendly. Raj and Rich will make sure you walk out happy with the mattress. Definitely recommend anyone looking to buy a mattress to visit this store.
February 2020 by arim2011
Came in looking to shop around, but got a great deal from Raj and decided to buy that day.
February 2020 by Jose Euvin
Didn't like the place or the sales people. Went to the store in East Brunswick and bought a mattress there.
January 2020 by Brooke W.
The worst customer service I have ever received ! I went there a week prior and the sales man said he would waive a fee for me. Went back a week later and the man claiming he is in charge insisted that he could not waive the 5% fee. Which isn't that big of a deal but for one person to say they can then another to say they can not is a problem. Clearly the manager does not communicate with his employees. The manager did not care one bit to try and help or even accommodate me at all. Will never go back there and will never recommend this place to anybody. I was willing to waste my money there and so happy that I did not. Maybe that's why the place is always empty because the manager is a horrible sales person.
December 2019 by Gigi Gonzalez
Great customer service from Kay! Made are shopping experience here great!
December 2019 by Frank Salado
Manager was friendly and very helpful. He answered all my questions and I was able to able to purchase exactly what I needed.
October 2019 by Terence Beebe
I walked into the store and was greeted right away. The gentleman named Victor, he was so friendly and knowledgeable. He made the check out process easy as we had 1 simple request. He helped us get in and out in less than 15 minutes. I will recommend anyone ask for him if they come to this location. Nice visit.
October 2019 by Monica Sosa
Went in to this location looking for a mattress. I was very pleased with the amazing customer service Raj provided. He was extremely informative and helpful. I'm still indecisive, but when I'm ready I will be returning to this location.
September 2019 by Isabel Moore
I was there for a hour. Tried 3 beds than have to make a choice between two. Got my extra firm mattress and adjustable base and pillow and the Boris the store manager took his time with me.I was even given a bottle of water. This is the second time I brought a mattress from the same store over the years. I was happy with my purchase today.
August 2019 by Kristina Franco
Went in today for a new mattress but with the help of Boris I was able to not only get myself something but my mom as well! Excellent customer service, he really took the time to cater to our needs. Amazing savings and the quality is great! So happy I came here! Thanks again Boris!
August 2019 by Umair Ashraf
Excellent customer service by Victor Esty. He made mattress purchase so easy for me and my wife. I strongly recommend Victor!!!
March 2019 by Joann Reid
Highly recommend this location. Boris took his time and answered all questions. He is very knowledgeable with all products in his store. Very happy with our bed!
March 2019 by Etan Goldberg
Worked with Kristie, very helpful, patient, and not pushy at all. She took the time to help us find the right mattress. Very knowledgable.
March 2019 by Muhammad Shahrukh Yasin
Vito was wonderful and we had awesome experience here. We recommend everyone this loc.
March 2019 by Lance Gillman
Ok service over priced mattresses
January 2019 by ashish rai
You will always find good deals over there
January 2019 by Reuben Fuentes
Than you to Boris he was able to find what iI
January 2019 by Randy
Didn't know there was so much to know about mattresses. I was going to shop around, but stopped here with Boris.
October 2018 by Mike D
I recommend this store if you are in the area. I was helped and assisted by Boris who was very knowledgable about the products he sold and answered all of my questions. No pressure to buy the first visit and I came back and made the purchase with him about a month later.
August 2018 by Eileen Sewall
I was lucky to have a great employee, Boris, wait on me. He was friendly, knowledgeable, and patient. I was not intending to buy a mattress that day - I was â€œshoppingâ€ and planned to make my purchase closer to home st the Mattress Firm in NH. But Boris was so great, I decided he deserved credit for the sale. They are shipping to me from their NH warehouse.