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February 2024 by Talati LLC
Very helpful peopleThanks
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January 2024 by Gustavo Mejia
Excellent customer service, the advisor helped me with the spare part I needed for my car
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December 2023 by Joelisse
Its so slow here it doesnt matter if it looks empty they still take forever and only have one person in the front. Been here for 10 min waiting and still havent been helped smh and thats that im only here to pick up a package. Horrible service!
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November 2023 by Healthbot99
I think your "no return policy" on tools is Absolutely ridiculous! I was given some pretty bad advice about a tool that I had no clear idea how to use and was told that it was suitable for my needs. Turns out, it wasn't suitable at All and now I'm out $30 just because others have Abused the privilege of being able to return items. I understand the need to protect your Profits, but in some cases it's unfair and makes people want to shop elsewhere!...And I would appreciate it if you would save the Generic response to this Post and offer a solution instead...or just remain silent and lose a valuable Customer. Thanks again...Who exactly am I supposed to reach out too? Pretty sure I'll get an employee who will Remind me of the same thing I'm already complaining about if I call the store. Or even worse, a manager that is Obligated to tell me Their "hands are tied)...
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September 2023 by John Cunha
Very helpful staff! Manager Yari was great!
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August 2023 by Armando romero
You should put more professional people to work at your stores. Today one of the employees came to the front and asked another employee a question. And that woman after searching the computer began to insult her. And it's kind of a pity because the employee told her to be calm that she wouldn't speak to her like that in front of the customers and once the employee she insulted walked away she continued telling her if you don't like it, you can leave telling her I don't know how you are a manager if you don't know anything. I saw the other one who came quietly trying to avoid the commotion leave with her eyes watered. No one should be treated in this way at a work place. Those things should not happen in front of the customers and even more if they are good employees. I don't know why you put that woman in that store I have seen her react this way multiple times. I hope they take this into consideration and get rid of that women.
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August 2023 by jorge viera
Horrible service, I went to buy a battery and they wouldn’t install it cuz it’s after 7:30pm and I totally understand that but they would not let me use the tool to do it myself. They said they don’t have it while I seen it right behind the rep smh
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July 2023 by Jane Alexander
I was able to save $$$ here over the years. Service is really good, and when not too nusy you will get a lot of important information.
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July 2023 by EVER CANAS
Battery’s expensive. But like she says… same price as AutoZone. ?
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July 2023 by Fernando Luis Romao
Never going back again. I was insulted and disrespected by one of the employees..
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June 2023 by Google user
I was able to save $$$ here over the years. Service is really good, and when not too nusy you will get a lot of important information.
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June 2023 by Carlos Mora
Bad attention, bad customer service!
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May 2023 by David Shervington
Add good rate service
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April 2023 by Suriyati B.
Shout out to Larry! When my car battery died for the third time in less thean a year I bit the bullet and went out to get a new one. I was going between here and auto zone but I knew they had a perfect match and would install it here. Larry was great he helped me out right away and got me a new battery for a great price and installed it in less than 15 mins.
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February 2023 by Vic Moon
Yesterday, when I was going back home my car got overheated, I saw an auto parts store so I pulled over and I ran for antifreeze, this store is a medium to large size place with a big parking lot, employees were taking care of customers. The main CSR person while he was attending a client told me right away where to go for antifreeze. All the employees were actively helping people. I’m impressed by their efficiency, dedication and professionalism. Thanks for your excellence service Advance Auto Parts!
