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November 2023 by Mike Phelan
A++ Jin + Team are a polite and professional business that does their best to help everyone. I'm in here a few times a month and they are patient and kind, despite challenging, unprepared customers who cause confusion for rest of us.
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September 2023 by Beth Schrope
Don't listen to the haters. This is a courteous and helpful UPS store.
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September 2023 by scott gartenberg
Very nice couple working here . Friendly &Helpfull
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July 2023 by mini Delight
They go out of their way to be so helpful. I showed up for return, but didn't realize I needed a box and return label. The employee found an empty package bag and printed a label for a small fee. Love coming here!
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April 2023 by Hasan Mahmood
Very very helpful. I was making a return to Amazon and after I dropped off my package, I realized that I needed two separate packages. It was 2 of the same item, and they arrived in the same package so I was unaware that Amazon had issued two separate QR codes for the return. I realized it an hour later and went back to UPS. They opened up the boxes they had already packed and located my package. They were extremely helpful and very very patient with me. Five stars for excellent excellent customer service and support.
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January 2023 by Peter Liaskos
I always use this store for UPS shipping. They are delightful and go out of their way to accommodate.
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November 2022 by Victor Kim
Just dropped off a package and the staff was so nice and helpful in letting me know what my options were to send a package outside the U.S. I asked about tracking and they gave me details on how I can monitor this to the final destination. I highly recommend utilizing this UPS location.
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June 2022 by Jamie Jung
The staff are very friendly and professional. They treat each customer with sincerity. Even though there are other UPS stores near my house, I go here.
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May 2022 by Jushin Her
I’m kinda new customer here. They are very friendly and nice. I felt very pleasure to be there and they tried to do their best to me. They are so nice. I definitely use this ups store again.
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May 2022 by Kean Castillo
Very Courteous Korean couple owners!Will definitely do buisiness with them again!
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May 2022 by Brian Lim
Fast and friendly service. Great response and communication. Thank you so much!!!!
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April 2022 by Donyale Clark
This store is terrible. They are now under new management and have absolutely no idea what they are doing. The owner is overwhelmed and lost with how to send packages. They are so busy trying to be quick that they don’t pay attention to what you need. Do not use this store!!!
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October 2021 by Andy Keum
Very courteous and quick. In and out for most transactions.
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August 2021 by Saffron Lee
I see that they're under new management. Interesting. I was there months ago and idk but the cashier would take me on a ride. Apart for charging me 2.50 to print a free shipping label and then another dollar to re-tape a part that she felt wasn't secure (although she said she wouldn't and it will be a courtesy), I didn't feel any warm and sweet service. It felt forced and she was annoyed with me because I wasnt tech savvy. There is another lady who is there that is nice but this one that I dealt with, idk. At the FedEx store they print your shipping label FOR FREE. If you need a packing slip, it's .16 only. Thank goodness theres another UPS store not too far so I will check them out and compare.
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July 2021 by Tonya H.
Won't tape the box! You have to buy tape but can't pay with credit card! I had no cash! Only go to UPS in Tenafly. Tenafly is amazing
