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December 2023 by Besmir Lama
Disrespectful, unprofessional staff. Before us to be really friendly staff. They changed with the staff they don’t know for what they are there. Especially the lady menager
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August 2023 by Roberto Fuentes
Excellent service ? great people
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July 2023 by najah haddabah
Worse or the worst customer service in the USA , stay away from them , very unprofessional and very rude people here , never seen anything like this in my entire 20 years of dealing with banks !! Bank of America should be out of business with the type of customer service and employee they hire !!!
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July 2023 by Jennifer Amaya
Staff is friendly! If you need a notary and they turn you away or the line too long I recommend NJ Public Notary Services directly behind the bank.They turned away a simple affidavit because it was hand written, but thankfully NJ public notary services was able to type it up and notarize the form in less than 10 minutes
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June 2023 by jon dough
Let me sum it up for you, worse Bank of America Location ever. Tellers are slow I’m on the line with 10 people and only 1 teller
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May 2023 by Jonathan Vasquez
One teller all the time they rather save money as a branch then have good customer service
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February 2023 by Jeffrey Klein
One of the WORST branches in the area..management is nasty...and only 1 teller and 5 -6 plus people on line every time I go in there..but there in 4 people in the cubicles dealing with the big money stuff like loans and other business stuff..while the average customer on line waits 15 + minutes to handle there business..
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January 2023 by Cindy J
Worse service I’ve ever experienced at a Bank of America branch. I’m a long time customer from another town, moved here and will close my account because of this branch. Not willing to help. I didn’t feel like a customer, more like I had to hope for a service to be provided and I didn’t get it after all.
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September 2022 by Rad & Friends
Merve is great, just extremely understaffed she does as much as she can helping numerous clients but the wait isn’t ideal.
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August 2022 by Tanya C
I was there to open an account and Richard Benjamin and Jelmy Ulloa were very attentive. Great customer service & answered all me questions.
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July 2022 by Alex
I just visited here to close one of my account but, I just lost all my rewards which is about $300. The employee didn't even mention about the lost.
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May 2022 by Alexander Kunstadter
Terrible ATMs work half the year & don’t bother making appointments cause you’ll still wait
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April 2022 by osbin Aguilar
One of the worst banks the wait time and the atmsI Was trying to pay off my credit card then the machines decided to break down with my money in it. Has been weeks and haven’t received my money I have a standing balance that was reported which has affected my credit score
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February 2022 by Donnie Brasco
That guy Richard is so rude I wanted to withdraw some cash money 500$ from a prepaid card he asked me if I got account in bank of America which doesn't matter than he slides the card he gave it to me back he just said come back tomorrow or after tomorrow without giving me any more explanation like it's his bank that the Last time I use this bank shame on u
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September 2021 by Dickran Keziinch
my parents used this bank for years and so do i.best service, fast deposits and friendly
