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November 2023 by Paul Whitacre
I have been to this store on multiple occasions over the years and am generally OK with the services received. Today was the exception. Some amateur comedian was at the desk and clowned around with me while I was there to pick up an online order placed last night. At after 1000 a.m., the order was not ready; the web site indicated the order was going to be available two hours after opening (0700 a.m.). I indicated I had not received an email indicating the order was complete when asked -- and then he looked it up and discovered they had an order that was not yet processed. Three people were at the front desk and no one was doing anything substantial other than talking when I arrived, so no one was paying attention to business. So, while another individual made up my order, the comedian tried again to joke with me about the paint color chosen. I corrected him and he said he was just joking around. I didn't react at all, but didn't indicate I was amused either. I remained polite and was very quiet as I received my receipt and paint cans and left. Be prepared for a wait, if they are busy, not to have your order ready if placed online. My wait wasn't very long, but if that had been the excuse they provided me had I asked why I had to wait or why my order wasn't done earlier, I might have had a funny retort for them. But I wasn't amused by the scenario. Very unprofessional and not what I expect at a retail store.
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October 2023 by Patricia Garcia
Good staff working in the store, I was happy to visit the store for a first time.
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September 2023 by suske s
Best staff everAnd a great paint
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December 2022 by lydia
Good customer service, staff very friendly
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March 2022 by Marc Tarabocchia
Terrible. Not sure what happened to this store. I walked in the other day to get trim paint and PROMar 200 ceiling paint to finish up my project. Neither were available. The trim paint has not been unavailable for quite a while and clearly frustrating. Other Sherwin William's locations have these products but are too far for me to pickup. Not sure who is keeping track of this inventory, but clearly someone is not paying attention when ordering paints/supplies at this store. Very disappointed and will not be returning back. Moving to Benjamin Moore in Ridgefield Park.
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September 2021 by Azori Ovu
Love Sherwin Williams!!! Well stocked stores with top quality products, like Macropoxy for example, you know, in case you need to repaint a tank or similar piece of industrial equipment, finish is "blast resistant" and comes in any color featured in the swatch~ 1st rate customer service ??
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April 2021 by J P
Customer Service here is hands down GREAT. Second time customer. Q in particular was very helpful. Definitely recommend.
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March 2021 by Christopher Angiello
Bought a few paint samples. Fast, efficient and friendly!
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November 2020 by Jesús Fraga
Great selection, courteous staff, clean store with parking.
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November 2020 by Dino Martelli
Quick, efficient and friendly sales associate!
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October 2020 by Ugur Yilmaz
Quett, the store manager is a great person. He is courteous, dedicated, careful in understanding what I need. He remembers me and my business every single time and I always get what I need at the best price.
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October 2020 by Jim P
Customer Service here is hands down GREAT. Second time customer. Q in particular was very helpful. Definitely recommend.
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August 2020 by Jennifer Choi
I picked up my online order here. The store was very clean and the staff was very friendly.
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July 2020 by Ewan Kim
John was so helpful and respect to him for working on July 4th. He is friendly and willing to help with courtesy.
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June 2020 by Max Ozey
Fantastic and caring staff! Immediate to your needs from phone order to curbside hand-off. I’m never going to Lowe’s or HomeDepot again!
