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Most Recent Comments
Kenmore Elite 550 grill was just 4 years old, covered all the time but had rust damage. All other service contracts covered rust- this new one does not. Next the parts are not available to purchase due to Sears going out of business. This renders the service contract completely useless!
Waited until the last moments of the appointment before contacting me. Had no idea of what he was going to repair. Did not have the part needed to make the repair. Poor communication. I had to show the technician how to remove my dishwasher door to make the repair when he eventually came back to make the repair.
Timely arrival, assessment of problem with out dryer. Repairman left and quickly obtained a needed part. The work was done, the problem and solution was discussed with me. The serviceman was professional and friendly. I would not hesitate to work with and recommend the Sears repair service again. Thank you.