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“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“I want to thank Ramon for the wonderful customer service I received. He helped me with patience, respect, and great dedication. It’s a pleasure to find people like him. Five stars for him!!!!”
“I came to PC Richard to purchase a new washer and dryer. Jamel helped me. I knew the brand that i wanted. Jamel worked with me to price match from another store. Jamel also gave me his number so i can follow up with him. He did not hesitate to respond to my calls and to help sort out delivery. I would come back to the store for my appliances. Plus my washer and dryer is great. I do my laundry in half the time now”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“My experience with Mattress Firm was seamless. Anisha was an AMAZING help. Very knowledgeable and helpful. Explained every type of bedding they had in stock, went above and beyond, and made solid recommendations.
Her customer service was out of this world and she knew exactly what I was looking for once I told her my needs.
Her customer service was so great that I made sure to travel an additional 25 minutes to the location she was working to close the sale with her.
Thank you Anisha for all your help! You made this experience easy and effortless. 1000/10!”
“Jason was a fantastic help and really knew his stuff. They work with you and I ended up with a better price than I could have gotten online. Can’t recommend enough !”
“Wow, Dexter's personality and services matched my vibration and frequency, and was most knowledgeable about these products I was looking at. Arnold Schwartz - I'll be back lol”
“My boyfriend and I went to Ashley’s Furniture to shop for a dining room set and sofa, and we were lucky enough to work with Kleny. From the moment we walked in, she was warm, welcoming, and genuinely interested in helping us find exactly what we wanted. She was patient, knowledgeable, and made the entire process stress-free. We left feeling excited about our purchase and so thankful for her help. If you go, definitely ask for Kleny!”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“This was my first time buying a bed, and honestly, I felt a little nervous even after days of researching online. Luckily, I met Moncef, who was incredibly friendly and patient. Since I’m not a native English speaker, Moncef made an effort to use simple language, helping me understand the pros and cons of different bed frames and mattresses. I will definitely recommend Mattress Firm to my friends in the future.”
“Our experience was great. We did not feel pressured by Lisa Sinclair. As soon as we told her that we were interested, she made it happen. She did not overwhelm us while shopping in store or after we left. She sent me the information that we needed to make the purchase if interested. Once I let her know, and she placed the order, it was a seamless process.”
“Danny was excellent to work with, helpful and efficient. He was able to help me find the perfect pillow to help with my neck pain and offer me some release. It was fast, and he was super pleasant to work with. Will be returning to buy a mattress.”
“I was at the Egewater Matress Fim and we were greeted by Edison. He was very professional and made the experience very enjoyable. We will definitely be going back.”
“Ali was awesome! A very professional and knowledgeable individual that treated us with the utmost respect! It was a pleasure to deal with him. I highly recommend visiting this establishment for your mattress needs. They will accommodate any budget respectfully.”
“the mattress selection is great and the salespeople ( in my case- Alan) were extremely helpful and extremely patient as it took us a while to decide what we wanted”
“Salesperson was very helpful and answered all of our questions so that we could make an informed choice of our mattress. There was no “hard sell” or pushing us toward most expensive mattress. We were very satisfied with our experience.”
10AM - 9PM
1961 Broadway, New York
Mattress Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“Johnny has been outstanding from beginning to the end. He provided superb customer service, and gave expert opinion on queen bedroom set and mattress for our daughter.
Thank you Johnny you made our long trips to Secaucus Ashley store worth it!”
“Thomas offers straightforward service with practical recommendations and a reliable, fast delivery schedule. A smooth and efficient shopping experience overall.He’s awesome!”
“My sister decided it was time for her to get a new mattress and of course she insisted that I go with her. Upon entering Mattress Firm, Robert walked from the back of the store to introduce himself to us. Before we even began to look at the mattresses, he wanted to know exactly what my sister was looking for. Based on the conversation he was able to show her several options that were of her likeness and within her budget. However, it was more than a sales transaction! Robert took the time to get to know us and offered his expertise based on her needs, he was patient, knowledgeable and even offered some additional insight! If you are in the market for a new mattress, Mattress Firm on Route 4 is the place to go and be sure to ask for Robert Davis!”
“The bed I purchased completely meets my expectations, thanks to their knowledge and skills in understanding my needs. I recommend Monica without hesitation for her efficiency, kindness and dedication to the client.”
“It was my first time purchasing a new mattress with Mattress Firm. Elijah was very helpful and accommodating. He answered all our questions and concerns. Def will recommend Mattress Firm!”
“Exrtrelely helpful. No hard sell. Tried mattresses in my price range. Marcia was great - clear explanationv- gave me whatever discounts available. She and Jonathan so helpful! Did it all within half an hour!! They made ut so easy!!!”
“Over the years I have purchased top quality furniture from Gothic Cabinet Craft . Tony is very helpful in ensuring that all goes well. I recently purchased a beautiful maple wood bookcase. I am very happy with the entire product. Thanks again Tony!!”
“Massage chair highly recommended!!!
You can start your day really refreshingly
I felt like I was getting a massage with my hands.
I've been using it for 5 years and it's been working well without any problems.”
“It was a true pleasure shopping at Mattress Firm in Bergenfield, NJ. Mostly due to Sales Associate Desiree, who was magnificent, both in her demeanor and knowledge of all products and services sold at Mattress Firm. She was so pleasant, kind and patient, answering all our questions, that it made my wife and I comfortable in selecting Mattress Firm for our bedding needs. Desiree’s knowledge of the products, Mattress Firm’s great pricing and available financing options led us to purchase two beds instead of one.”
“I visited the store in Chelsea and was immediately greeted by Marcia and had an exceptional experience! I have worked in retail for over 25 years in an executive position, and am usually disappointed with the service I receive in general these days...I was pleasantly surprised and elated with my experience. She asked the right questions, took time to make sure I understood all aspects of what I was looking for and needed within my budget. As I was testing out several mattresses she continually checked on me and answered all questions I had and gave me all the information I needed to make an informed decision. Marcia is extremely professional, efficient, informative and on top of that a very kind individual. She is a tremendous asset to your company and I had a phenomenal experience and look forward to getting my mattress and adjustable base. She deserves the highest of accolades, you are very lucky to have her as a part of your team.”
“Jose was super friendly and incredibly helpful throughout our furniture purchase! He took the time to answer all our questions, made great recommendations, and made the whole process smooth and enjoyable. We really appreciated his patience and professionalism — highly recommend working with him!”
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“Very Helpful. They helped me with all my furniture in my first home. Very professional and they helped me get everything I needed at a very very good price. Thanks again.”