August 2020 by Kim ZS
Terrible customer service. Rude employees and the owner as well. I ordered a pick up order on the mobile app which was paid for ahead of time. They claim they had no record of it on their end and would not honor the order even after I showed receipt of it and proof it was ordered 15 minutes prior from their store. 3 donuts and a coffee and they couldn’t honor it. They also refused to refund me and told me to take it up with corporate Dunkin’. On top of this, the owner continued to argue with me and refuse to refund me or give me the items I paid for- while NOT WEARING A MASK (it was literally around his chin). Rude and clearly not following mandated mask protocols in NJ. I will be driving the extra two miles to another Dunkin. Avoid this place!
August 2020 by Fahad Hussain
Friendly drive thru staff :)
June 2020 by Joe Marinello
Quick Accurate Service. Coffee is very consistent.
May 2020 by Arezo R.
Dunkin' donuts are racist never wants to hire anyone else but indians wth
April 2020 by Andrew Cuthbertson
For quite some time now this dunkin has been having problems. Unable to get orders right, putting way too much sugar or way to little, I've got curdled cream in my coffee on several occasions, and today was the last straw I dont know what I found in my coffee it had the look of when you dont clean a machine for long and it has some kind of buildup with the consistency of a booger. I will never go back.
February 2020 by Jenny P
They make u wait in line 5 minutes while they all talking and ignoring people
February 2020 by sonal patel
friendly staff perfect order nice n clean
February 2020 by sandra rodrigues
No soap in the bathroom.Nothing to dry hands, no.paper and the hand dryer wasnt working.Baby changing station was dirty.
January 2020 by Marco Mancini
Worst Dunkin donuts ever...avoid at all costs...pulled up to drive thru and 2 workers were arguing and yelling at each other..and ordered a beyond sausage sandwich and got a bag of munchkins by the time I pulled away it wasnt worth going back..always poor attitudes....avoid this dunkin donuts...worst ever
January 2020 by Bo Bowidowicz
Same as every time I go in there. Nice people, fast service, always fresh coffee.
December 2019 by Willie Torrey
Excellent customer service
December 2019 by DEBORAH LYON
Staff friendly, coffee too sweet and doughnut was not that good.
November 2019 by Frank Kennedy
Bought a muffin there to have on the job, was hard as a rock, must have been a week old. Never going back again
October 2019 by Ranim Rezko
I just got vanilla chi and was half of it empty this not the first time
September 2019 by Nick Haak
Weird going to a dunkin donuts and it seems deserted. Very quiet but clean
September 2019 by Kyle Zuhl
Worst dunkin. Always a line, always get order wrong, service is awful, and is often out of common items. Clearly poorly managed.
September 2019 by MP J.
Now I know one of the reasons they only have 2 stars. THE COFFEE SUCKS - Corporate, Please please train this location or close it down.
September 2019 by Viv Ly
My mom and I went in just now and ordered 2 medium regular lattes with 1.5 sugars. But the guy we ordered with was nasty and gave us an attitude for no reason. When I went up to him to say the 2 lattes were too sweet and he replied nasty â€œthat’s what you wanted! 1.5 sugars with caramel!â€ I told him â€œI did not order caramel. I only ordered 1.5 sugars.â€ Then he refused to make a new one for us. Never again going to this Dunkin’! I hope he gets fired!
September 2019 by Franny Wood
horrible. my order is never correct when going there. they all need a course on how to make coffee and take orders correctly.
August 2019 by Ernie O.
Horrible service, whoever manages this spot should be fired. Person at the drive thru was highly distracted and kept asking me to repeat myself, they only got one of my four items when I went to pay (was obv much cheaper than it should have been) and then started taking an attitude like it was my fault. When I said forget it I'll just go inside, whoever was managing told me "no, that will be much worse for you" when the lot was clearly empty. I said forget it and drove to another Dunkin where they actually greeted me and paid attention like a customer should be. Eff this place.
August 2019 by Brad A.
It's almost comical how bad this place is. No one answered the intercom today, had to go inside. Just 1 customer in front of me screaming about her small coffee (in polish) and 8 employees standing around working in extra slow motion. Complete with manager yelling at employees. This place needs to become a tv sitcom. Dunkin Dumpster Fire
August 2019 by Charles Fries
Employees were screaming and cursing at eachother at 7:45am while customers waited.
July 2019 by Din R
Asian / Philippino woman behind the counter was very rude and nasty.. She was yelling at the other employees in front of customers. She should not be in working in the service environment, not a smile or hello.. It took them 15min to make 3 drinks, mind you the place was empty and I was the only customer with my kids. There were flies circling the donut,. After driving away, I notice my ice latte was grainy, it has coffee grains at the bottom. You know I'm not going back here.
June 2019 by Aj T.
Unfortunately the worst Dunkin' I've ever been to. Gotten my order wrong majority of the times ordering and their coffee just taste like water. Brought back a cold brew that was wrong and tasted like water, asked for iced coffee instead just to be let down again to weak nasty tasting coffee.
June 2019 by Chris S.
I've been to this location many times and my issue is not with the employees as such, I have often found them pleasant and hard working. I take more issue with Management or the lack there of. This morning, the drive-thru was long as always so I prefer to go inside. At about 6:40 a.m. both outer doors next to the drive-thru were locked and I was unable to get in. A few weeks ago my mother and her friend were inside on a rather warm day and an employee locked the doors so they could not leave. They were apparently so busy and understaffed that they chose to stop customers from coming in. I would have called the police myself, as this was obviously, unsafe and against fire codes. I don't know if anyone has experienced this at this location, but be cautious.
June 2019 by Fnu F.
This place suck. I placed an order for a medium hot latte with Almond milk in it. And they served black coffee quarter cup. They suck at their job. No wonder people gave them two stars. I wish I could give them no star to write my review. The staffs are horrible, place stings. I don't know for what they have kept the store open.
June 2019 by Josef Guarin
Unexpectedly abysmal. I'm not sure whether it's the newly hired staff or simply time, but the punctuality and attitude of the staff create a disorganized and hostile environment.
June 2019 by Alison Maling
There are clearly new owners because this use to be the BEST DD with friendly staff and the order always correct and efficient. The â€˜new staff/owners’ are horrible- slow, inefficient, wrong orders, NOT open when they are suppose to! Not worth going to anymore! STAY AWAY!
June 2019 by Gaurav Shah
No good.. We wasted our coupon . may be this almond flavor was no good.
June 2019 by Tanya Taylor
This is by far the worst D&D!! This is supposed to be the new Pistachio Fudge coffee. Just syrup on bottom and Coffe taste burnt. Also, service is terrible after noon. Long waits for drive thru.