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May 2022 by Liza San Luis
3 Week upadate: still haven't received my money back nor a call or email from corporate which I logged a complaint with. The Parsippany manager did call last week to tell us that the check has been issued and will call us to pick it up as soon as it arrives at the store. So, let me know when you are ready to give my money back and let me take an extra trip and waste my gas to pick it up! HOME DEPOT what is happening?It doesn't deserve any stars...but had to click one to post. I had the worst experience with Tool Rental at the Parsippany Home Depot a week ago. They accidently charged me $185 for a Equipment Salvage fee. They said it was a glitch. They said it has happened before. After 3 calls, they finally called back 9 days later to tell me that a check has been issued and will be sent to the Parsippany store and then they will call me when it gets to Parsippany. How a large company can take your money with one swipe but not be able to refund me with a swipe back boggles my mind. So Home Depot has taken my money and "says" it will be returned in a month? How is that good practice? So the reason for my review is to beware when you need to rent a tool at Parsippany Home Depot! USE CASH! or else they can "accidentally take your money and hold on to it for a month before they can return it".
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April 2020 by Lindsey Slinger
Let me tell you about my horrible experience getting this refrigerator. Order was placed in mid March for April delivery to my new home with a dishwasher as well. The dishwasher showed up as planned and had no issues, but Home Depot shipped the wrong refrigerator.
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November 2018 by Secret Science
Dogshit Service -
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March 2018 by CFT Championship Fight & Fitness Training
Dogshit Service -
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December 2017 by Junemoon Choc
Very disappointing experience.! I rented a drian clog cleaner which was not working when I went to return it, the associate checked it and found it is not working. Instead of giving complete refund he just price adjusted only a portion of it. When called to speak to store manager, the assistant store manager was on duty , was very rude and doesn't even know how to talk a customer instead of resolving the issues was making a mockery.I would never return to this store. I would take this to corporate!!
