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March 2023 by Glendi M.
Great service provided. Made it of ease to get my car back after it getting in a car accident
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March 2023 by Marsha G.
My car was towed accidentally by them but they charged me some money anyway to pick it up. Few items were missing from my car including an expensive pair of sunglasses in the damage the window trying to get inside which they denied . Did not have the energy or the money to take it to court .There should be a thorough investigation with this company and the consumer advocacy group .
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February 2022 by Rosanna G.
They're always changing the prices on the rates. You won't find quality service here. As soon as you disagree with them on anything regarding their services and your vehicle, they immediately get irate and dismiss you. Wouldn't trust them to tow my car again.
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September 2021 by Audrey AC
Cannot even review appropriately.... definitely. Not open 24 hrs.
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March 2020 by Jaylexi
One of the workers was harassing me while I was just passing by. I’m very disgusted.
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July 2019 by Jessica
One of the workers was harassing me while I was just passing by. I'm very disgusted.
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May 2018 by Stephen M.
Very dishonest group of people! They tried to get into my locked trailer! They messed with locks on both of my doors. I had a vehicle towed less than two miles and they charged right at 400.00 I'm currently contacting the state and local government about this company. This is an example of price gouging and should be investigated.
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February 2018 by Angelica C.
CALL THE BETTER BUSINESS BUREAU By far a bunch of thieves!!!!! Their bill changes by the minute, they have nothing posted and make up prices as they go along . They take advantage of those that don't know better . My car was at their facility for 12 hours, they charged me for 2 days storage . Plus when you add up their invoice item per item it is less than the actual amount on the bottom. WHAT A SCAM! For those of you that are towed by the police to this facility , I feel bad for you because you have no choice !! For those of you that are thinking about using them DON'T. Plus the lady there is crazy and when i tried to dipute their scam they called the police on me . Thanks god the cops saw through the scam and made her change the invoice . BUNCH OF THIEVES !!b
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November 2017 by Tahmid Chowdhury
Sometimes you have to wait for a long.
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August 2017 by Yegor V.
$239 for taking my van to the end of the street. Van was impounded from willett st in passaic and towed to delaware ave in passaic. I walked that distance in 3 minutes. Can't argue with them, I hope this review makes you guys think twice.
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March 2017 by Ximena D.
If you get your car towed for any reason avoid this "business" at all costs. I was in a car accident on Monday, March 20th 2017. Within two days I had signed release papers, for my vehicle to be moved to an autobody shop(whom has cameras)to be fixed. The same day it came in I went to collect my valuables and realized I was missing a gym bag filled with over $200+ and a Pandora necklace (as a birthday gift I hid in my car from my mother). That same day I went to Raineri's to ask what could be done in regards to my missing property and the owner just screamed that the autobody has no idea what they're talking about it and that they're f***ing liars. COMPLETELY UNPROFESSIONAL. After doing some digging I came across information that I am not the only person who was stolen from. Again, if you find yourself in a situation where you have to have your car towed from somewhere CALL ANYONE BUT THEM. You might have to wait a little longer but at least you'll still have your valuables.
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November 2016 by Jeremiah P.
First class towing and service operation! The owner John and all of his crew that I dealt with were very helpful and pleasant. Not what you might expect from a towing company. Their trucks were all in perfect shape which can tell a lot about the service you will be provided. Best of all when you call for a tow, you are told exactly when help will arrive. A+++ Great Towing Experience!
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August 2016 by Zevi Backup
Nice service.
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March 2014 by Susan K.
I was referred to Raineri's by co-workers for an inspection this year and haven't looked back. They have done a series of small to medium repairs on my car and are always reasonable in price and excellent in service. Oscar, one of the mechanics on hand has always gone out of his way to explain concerns to me and weigh my options. As long as I work in the area, I will remain a loyal customer!
