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October 2023 by Wendell Telcide
Once I’ve closed my account, I’ve been having so many issues with fraud accounts opening under my name with this Bank in particular. Online applications and accounts being approved without my consent. Time consuming and frustrating to deal with. Uninterested in resolving my issue over the phone until I physically asked for help at a local branch
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August 2023 by Quinceyann Booker-Jackson
Very well taken care of customer service and care. Tellers are very professional and nice if they don’t know they will get help for you. They always here to help with any issues or misunderstanding that may occur. I have been banking with chase since 2000. I have had issues before but it has always been taken care of with respect. One of the best banks I have ever dealt with, Love It!
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April 2023 by abdallah Khashan
Long line and only one teller is available.Bad customer service.I closed my bank account and switched to Bank of America.
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January 2023 by Dhruvi Patel
Staff does not know how to work efficiently. Long wait times and many errors were made while processing my transaction.After 45min of dealing with the error of the banking clerk, someone came to finally take over and complete the task.Chase is great but this branch staff could use some training.
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November 2022 by Karthikraja R
I went today for temp checks , I forgot to bring my chase debit card , chase representative still helped me to get temp checks.. easy and fast service..
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June 2021 by Jenny Molina
What a pity that I can't give a zero score the worst branch
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June 2021 by A Mendez
They never answer the phone
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December 2020 by Claude Payne
I bank manager was so rude too me she's still there now and I want to reopen an account because I love chase bank I used to be with them since 2014 but I will not go to the Perth Amboy Bank ever!!!
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November 2020 by Todd A.
1. No parking. Good luck finding parking on the streets.2. Run down. Last time I went, only one out of three ATMs were working. There was a homeless person sitting in the lobby area opening doors for people that walked in and out. People had to wait a very long time to use the machines.3. Dirty. The entire Perth Amboy downtown isn't the cleanest but the area around the bank especially is dirty. There is garbage all over the floor.4. Staff is friendly for the most part. I've never encountered rude staff here.
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March 2020 by Roman Roman
This banck is so bad first thanks God tha that I don't have a account with them I walk in nobody is there to help I walk to one of the consultants and ask him if there is any teller available to help me he tell me that probably are in the back she hear is talking and tell me how can I help you I tell her to cash a check and she asks me for 2 forms of ID and then she tell me is $8 dollars for the transaction I said really the check is from this back and she said if you don't want to get charged for it you should opa account with us
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December 2019 by La Bicicleta Roman
This banck is so bad first thanks God tha that I don't have a account with them I walk in nobody is there to help I walk to one of the consultants and ask him if there is any teller available to help me he tell me that probably are in the back she hear is talking and tell me how can I help you I tell her to cash a check and she asks me for 2 forms of ID and then she tell me is $8 dollars for the transaction I said really the check is from this back and she said if you don't want to get charged for it you should opa account with us
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September 2019 by Nurissa abreu
Great experience, helpful and excellent attentions, nice and very professional staff, comfortable and organized place.
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January 2019 by Inomjon Inom
Sitting here waiting for over an hour
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December 2018 by Angel Caban
This bank is horrible always a line for a teller. while co-worker just do is mingle. Had 5 booths, 2 machine, more then half dozen workers but only 2 tellers are working. There times I don't enter because the line for the teller is outsidethe door. This place is so unprofessional. I only come do to my paychecks either then that I would go some where else.
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August 2018 by RoByn Thompson
The branch is kind of beat up looking. The chairs are ripped and stained. It's probably one of the most down-market looking Chase banks that I've ever been in. The location is convenient. The staff are very nice and quite helpful. It's a busy location. The bathroom has always been clean when I've used it.