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December 2023 by Marhama Jana
To say this post office is the most unorganized & irresponsible post office in New Jersey is an extreme understatement. The supervisor Timothy Wolff has no clue as to where my mail is although I've been coming to the post office IN PERSON speaking with him about my issue. I filled out a hold card for my mail to be held, he claimed it got lost. Then he claims it was because of a forwarding in the system, but my mail was never forwarded. I have him on video admitting that the post office is unorganized & clueless. Not to mention the postmaster Octavio who is extremely rude & unprofessional. He disrespected me over and over while not letting me express the frustration I've been experiencing for the past two months. I will be filing a complaint with USPIS, Timothy Wolff & Octavio Rodriguez need to be terminated of their positions immediately. I'm sure I'm not the only one in Perth Amboy experiencing this.
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November 2023 by Lysette Perez
I went in today with my daughter & missed walk in times then asked if the man can review the documents and he was so nasty saying NO look online. How are you customer service with no manners nor trying to assist I will just go to another site like Hazlet they are extre Helpful
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July 2023 by Dolores H.
This Post Office lost over a $100.00 item on June 15th stating on their tracking that an individual had picked up the item on June 15, 2023 at 6:45PM when this post office closes at 5:PM. I was not that individual and why did they, so they say, allow someone pick up the item without ID? In my opinion someone stole the item. It was a charm I was going to give my granddaughter for graduation.I have been trying to get in touch with this post office at least 25 times in the past month with no one picking up the phone. They have some nerve asking for an increase in the stamp price when they don't know how to serve the public.Dolores Havanki
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May 2023 by Frida Jackson
The worst place to handle ur business. This old lady specifically has the most nasty attitude in the world, she makes that office a true Nightmare. I will strongly suggest you to avoid this facility cause you may end up in jail. Please fire everyone in there and hire new people with real manners Please.
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February 2023 by Sophia Eweis
One particular woman is just nasty for no reason. Ive been here several times and every single time Ive been there the lady who works there is rude and unprofessional. I was home all day and apparently they tried to deliver something. Umm no you didn't I have cameras lol! Just too lazy to ring the bell. Besides the laziness of the delivery person the woman who works there needs to check her attitude. If you hate your job and people that much find another job!! Useless post office and extremely unhelpful. Its worth taking a ten minute trip to the another Post Office!! I wouldnt even bother going there for stamps.
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February 2023 by Kay S.
I'm so fed up with this post office and wish there was a way to stop getting mail from them. My packages keep going missing even tho it says delivered and I know it's not being stolen. I have a feeling the Staff there are shady. It makes me so angry that they are so incompetent and don't investigate the workers there.
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July 2022 by 94 Ers
They keep sending small packages that can be put in the door mail slot to the next door neighbor that I DID NOT request. Instead of fixing this problem, the so called “customer service representative” cared more about how I was cussing (mind you I did not call HER out her name) out of frustration for it being the 2nd time of doing that. They are absolutely useless & I wish none of my packages in future is delivered by them.
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June 2022 by 67 ers
They keep sending small packages that can be put in the door mail slot to the next door neighbor that I DID NOT request. Instead of fixing this problem, the so called “customer service representative” cared more about how I was cussing (mind you I did not call HER out her name) out of frustration for it being the 2nd time of doing that. They are absolutely useless & I wish none of my packages in future is delivered by them.
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April 2022 by Bernadette Rodriguez
I wish I can give a 0 star I lost a package that was send to me house this weekend / I call the Perth Amboy post office. The person that picked up the phone was so so rude I asked him to please find put if my package was still there or to see if maybe the drive knows where it was left. He said that he called the driver and the driver said that he left it at my door in my building you can get up to my door with out a key and or being buzzed in so that is lie # 1 . Then the delivery said that it was signed and left with someone . Well I did not sign for it and the driver admitted that he signed for it himself (my name he signed ) that is a fraud to sign my name when he did it him self. Lie # 2When I told this to the main upper office he said that the sender paid extra to have it Signature required well what I find really wrong with this picture is that not only did the driver sign my name but they are suppose to lease a note that they have tried to deliver this package and no one home and you need to be home or come pick it up . Well that did not happen because the Driver signed my name and took me package . KEEP an eye out for your things that's all I am saying this is not over with something needs to be looking into more
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April 2022 by James Jackson
They did not deliver my package they sent it to the Kearny NJ USPS distribution center then they sent it back to this location. And they marked it delivered. What is going on in New Jersey?
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March 2022 by Jjopoo
The lady with the bang have no form of customer service or professionalism. She’s always ready to attack a customer whenever you’re asking her too much information. Worst experience.
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February 2022 by Jjopoo Bates
The lady with the bang have no form of customer service or professionalism. She’s always ready to attack a customer whenever you’re asking her too much information. Worst experience.
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September 2021 by Bianela Rojas
The lady who works is too realistic and wants to give people a lot of attitude. I see that it is not only me that I notice the same. they should put a staff that knows how to treat people.
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September 2021 by Maria's Zen Garden
Bad attitudes, don’t answer phone calls, don’t want to do their job. Horrible.
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September 2021 by Jorge Hernandez
Staff is very rude.
