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October 2019 by Allan Gitlin
Good place to rent a truck
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August 2019 by Kerry F.
Do not rent from this location run by Bruno. I got nervous after reading the reviews below and how his doors were always locked/ never open during the hours advertised. I have a move with movers coming and would have lost over $1,000. I called a district manager and he couldn't get in touch with the guy either. I decided to stop by on my way to work the day of the pickup and got a phone call. He wanted me to come in at 4:30pm because 'he' had a doctor's appointment. I work until 5pm which is why I made the reservation at 6pm and had a family member only assist me at that time because obviously I need to drive the truck away and can't leave my car. I said I could pick up the keys now but will pick up the truck later, at 6pm, my reservation time. I was very nice to him but he passive aggressively put the pick up time as 9am, gave me a severely damaged truck, and didn't accommodate the 12 ft I originally requested. For a two day rental, that means I'm paying for the truck to sit in his parking lot for nine hours and I obviously could not make the return hour of 9am two days later because that was the time my movers were coming in another state and again the 6pm dropoff was needed because I coordinated with a family member who could pick me up in another state. This guy is unscrupulous, individual and I'm sorry I was nice to him. To me, he is also sexist and threw me under the 'damaged' truck literally to management (a total liar)! Horrible individual...all I can say is karma. I'm fighting the whole reservation charge right now due to all the stress. If you don't believe me, read the reviews below
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February 2019 by paul d'amore
Bring a mechanic with you. Rented a 16' trailer and a car trailer. Picked it up on time. Started to get a flat.
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February 2019 by Marty Mac Moore
Was given dirty truck and they forgot my dolly truck despite charging me.
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January 2019 by Bryant Leon-Torres
Good prices
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March 2018 by Joe Gallardo
Horrible place! Rented a 12ft truck with lift gate that the owner of the franchise has not seen for over 2.5 years and we drove 10 miles to go there for nothing. Same happen with a previous rental reservation in Elizabeth we did with plenty of advance and we were told that our selected truck needed to be picked up from Rahway. It took us way out of our milage and we did not get discount for their mistake. Horrible Rental Service. They are still in diapers compared to Penske. Ps. I menat ZERO STARS!!!!
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March 2018 by Wendy Esannason
Every thing went well
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January 2018 by Amber Melendez
Very Rude, Snappy Attitude, and WILL ROB YOU! WORST EXPERIENCE EVER! We reserved the truck online and went to pick it up. The door was locked during business hours. We had to run around to flag them down from a window. Looked like they had no business all day. The man at the desk insisted to charge me more then the price I reserved online. When I tried to explain the price is reserved, he got very snappy with me to the point I said ok fine, I'll pay it cause we needed to move that day and at this point had no choice. The next day my boyfriend went to pick something up something we forgot in the truck. The younger man of the two started making rude comments about me stating he feels sorry for him for having me in his life! TO MY OWN BOYFRIEND! Because I was questioning the extra charge that I wasn't suppose to be charged in the first place! They are thieves! Thank god, I took a picture of the miles on the truck before we took off from the place. I've never done that before but I knew they were looking to rob me for whatever they thought they could get away with! CUSTOMERS BEWARE!!!
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November 2017 by Yvonne Ayala
DO NOT RENT FROM THIS PLACE! They called two days ago saying that did not have the truck at their location and that they are working to get the truck to their location and if they can't if my boyfriend can pick it up from whereever and we will get a discount. Got a call yesterday saying the truck was at their South Amboy location. So we thought cool but today when heading to pick it up, apparently they do not have the truck anymore. HOW DO YOU NOT HAVE THE TRUCK FROM ONE DAY TO THE NEXT. SO THEY LIED TO US! So the day before (thanksgiving) we move we had to scramble to get a truck. Fortunately, there was a different truck company that had trucks available last minute. This place should close down or clean house and get all new management and workers! This is Ridiculous!!!
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April 2017 by Coll Ronan
Worst ever do not go here. The owner, Bruno is rude, would not honor my online reservation that I made a month in advance because he was closing 4 hours early that day. Refused to honor several policies listed on budget website and clearly stated in my reservation confirmation. It was a difficult and stressful experience to say the least.
