Nielsen Nissan Service receives mixed reviews from customers. Many report a very favorable experience, describing a smooth process with a great, helpful, and no-pressure staff. Several customers highlight going above and beyond service, with clear communication every step of the way and the helpful provision of a loaner car. The team is credited with fixing major issues and returning vehicles in safe operating condition, earning strong recommendations. However, one customer reported an inconsistent experience after an oil change, noting a lack of communication about services and some oversight in resetting maintenance indicators, which fell short of expected dealer service. Overall, many customers express high satisfaction with both sales and service.
I called to inquire about a car and Josh helped me out the next day. I left in a brand new Altima and I love it! He was by far the best car salesman I have ever dealt with, highly recommended!!
March 2023
great staff very helpful from the no pressure sales to the service. stopped in with no appointment one day and took care of my issue and washed my car.
December 2022
Did some service there. Staff was friendly and welcoming.
