Bath & Body Works is a favorite for its awesome fragrances, soaps, shower gels, and seasonal items. The store offers hundreds of quality products, including fragrant body lotion and the world's best 3-wick candle, perfect for gifts. The friendly staff provides great customer service, with associates noted for being amazing, smiling, calm, and helpful while multitasking. The store is always busy. It has a useful loyalty program, though its gift rewards are limited to a single item. A noted downside is that customers can no longer test soaps at the sink. Great sales are available, especially for frequent buyers.