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December 2024 by Herbert Ang
Excellent customer service. Jerome in the office is the best. The repair maintenance crew is also excellent, friendly and responsive. Very happy to be here.
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December 2024 by Siddharth Kulkarni
Avoid this building at all costs. The location is desolate, with absolutely nothing to do nearby, and even basic necessities like groceries are a pain to access. Commuting to the city is just another grueling obstacle that adds to the endless list of frustrations here.
The apartment itself is a disaster. The appliances are outdated, the fixtures are breaking down, and management couldn’t care less. For three years, we requested repairs and replacements, only to be ignored or dismissed. The management’s attitude is appalling—they even had the audacity to suggest we couldn't afford to move to a different unit, which was not only untrue but insulting.
Leaving the building didn’t end the nightmare, either. They slapped us with baseless charges, withholding our security deposit under shady pretenses, and they’ve pulled this stunt on other former tenants we know. The so-called concierge service is a joke, constantly losing or misplacing packages with no accountability.
This building is not just poorly managed—it’s hostile, unprofessional, and exploitative. Spare yourself the frustration and find somewhere else to live.
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September 2024 by Anthony Erb Lugo
I lived in RiversEdge for over a year until February, 2024.
My time there was good overall but I did have an issue with a missing package. When I reached out, there was no response from the administration.
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May 2024 by Shannon Wright
The noise of the construction is absolutely unbearable and they start as early as 8am and end at 6pm
If you have a remote job or like peace and quiet during the day this isn’t the place for you.
Appliances are old and the view off the deck has nothing but construction and dirt…not worth the price.
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April 2024 by NISHAT NYC
The area is beautiful! I agree with most of the new talents, price hike is way too much, I’m living here for the last 3 years. During Covid it was nice, the management were really Caring and people in the front desk were sweet. Since last year, new management came, they are really mean, lost packages, & the coffee machine never works in the lobby. Also the concierge at front desk are very rude, time to move out 🙌🏼
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February 2024 by mohit agarwal
Building is great, management team is great. Construction across the street has started and noisy even on a saturday. This will be for 2 years
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January 2024 by Yaspal S Patel
Not the place. Amazing place to live and honestly enjoy the view every evening.
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October 2023 by Ratan Shevade
Have been staying in Riversedge for almost a year now. While the location of the building is great with proximity to light rail, bus stop and ferry terminal, the best thing I like here is the management. They are very friendly, responsive and professional. Any issues I had were handled promptly. The surrounding is very peaceful and neighbors are also very kind. I did not find any soundproofing issues which I hear commonly in some buildings in NJ. The management also organizes some events so that the neighbors can come together, know each other and celebrate. While its an old building compared to others in the same locality, the management keeps it clean and undertakes maintenance work where required. Overall, had a good experience with my stay.
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October 2023 by Lyubov Lyubov
Attention, crooks and thieves! The first time I came to the RiverParc office was on Tuesday, August 15, 2023 and negotiated with a man named Jerome Miller. He assured me verbally that on Monday, August 21, I would stop by the apartment on the 7th floor of the complex. He said that I had to pay $ 1,130, gave me to sign the contract, said that since I am a student, I need to have three times the base rental rate on the account (further in the correspondence he confirms that the base rental rate is $ 3,700 and I need to have 3 times more). On this day, at a meeting on Tuesday, August 15, he said that it was enough to open a savings deposit to rent an apartment. I clarified that I am a student and I have money in a foreign bank and that I will be able to pay immediately for the entire rental period, since I planned to rent an apartment only for 5 months. He said he just needed to open a savings deposit and I could come by on Monday. I opened a savings account on Wednesday, August 16 and immediately sent the documents to Jerome. Then I wrote to him every day and asked what else I needed to do, since he promised me that I would come by on Monday, August 21. But Jerome didn't answer anything until I started calling him myself, even though I don't speak English well. As a result, only on Sunday, August 20, He told me that I should take a statement from a savings account with the balance. On the phone, he said that as soon as I send the statement, I will be able to stop by within one day. I take the statement and send it right away on Monday around 12 o'clock in the afternoon. There were more than 3 monthly payments. On the evening of August 21, Jerome reports that there should be 130 thousand dollars. At the same time, I rent an apartment only for 5 months. Thus, on the day when I came for the first time on August 15, the essential terms of the transaction were hidden from me. Knowing that the apartment would not be rented to me, Jerome misled me, hid important conditions and cheated me out of $1,130. Of course, my English level did not allow me to read the contract written in small letters and understand that I was being deceived. Of course, if he had said that I should have $130,000 to rent an apartment for 5 months, I wouldn't even have contacted them, but he tricked me into deceiving me while simply ignoring me for a week. Thus, Jerome Miller substituted concepts and applied a fraudulent scheme. He has not answered me all week since August 15, although he promised that I would come by on Monday August 21. Thus, I categorically do not recommend contacting these people, as they are unscrupulous and they will simply write off money from you promising that you will be able to settle in these apartments
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June 2023 by Aus Texas
Pool is STILL NOT open!! Management does not care at all. They laugh at you if you ask when it’ll be open.
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April 2023 by A K
Quality of service and general quality of life has gone way down. This is mainly because the management seems to have allowed a lot of questionable people into this community and around it and seems to struggle with enforcement of rules and standards. No longer feels safe or secure nor ‘luxurious.’ Guest Parking passes being stolen, rough guests abusing the resident terrace, young concierges who don’t even look up, greet or acknowledge people entering the lobby, dogs barking incessantly for hours on some floors, people smoking so much that hallways are clogged with smoke in defiance of the posted rules. There was also a recent armed robbery at RiverParc and residents were not informed of this. Further — there is something shady going on with the local water and sewer utility, Real Page and the 2 residential properties RiversEdge and RiverParc. Water pressure in units is drastically erratic and uneven, and fluctuates without warning. Residents are vastly overcharged on our RealPage utility bills, in excess of $300-$600 per month. Neither the utility company RealPage nor property management take any responsibility in rectifying resident concerns; each just blames the other and feigns ignorance and expresses disinterest. No explanation or solution is offered. Cell phone service is generally bad in the entire area and within individual units. NY Waterway operates a ferry maintenance facility on the waterfront which is a toxic fume-laden eyesore. Leasing office staff have little interest in Resident concerns. Jerome Miller is polite but Kwame Micah is awful; immature and unprofessional. Maintenance crew however is excellent. Rents and fees are being hiked in excessive %s as others have said despite all of this. Sad.
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January 2023 by Courtnay Gilliam
Beautiful waterfront
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January 2023 by Gabriel de Los Reyes
Jerome Miller is an absolute gentleman and a pleasure to work with…
Highly recommend
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January 2023 by Priya
Lived here for over 5 years and sorry to say management has made poor decisions. Quality of service has gone down and rents have hiked. Covid did not lower rents for existing tenants. Managements brought in new tenants with big discounts, and now are hitting old tenants with an unjustified a $300-$600 increases in one year. More than 30%.
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October 2022 by Gabe de Los Reyes
Jerome Miller is an absolute gentleman and a pleasure to work with…Highly recommend
