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February 2024 by owen plotkin
been buying our family's coats and luggage there for years! the best!!
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January 2024 by Greg Sekac
Fast quality service!
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January 2024 by Kordai D
Great service!
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November 2023 by David Roszak
Great store for high quality luggage - they offer good prices on a large selection of suitcases and backpacks. Also, they sell jackets and other outerwear and can repair items as well.
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November 2023 by Mike Nesbihal
Outstanding for both luggage and shoe repair
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July 2023 by Ms. Perez
I left a review for this place last year sometime, but I am so happy with the service I had to leave another one!! We went back to this location when my luggage broke again all the way from NYC and it was worth it! The owners are pleasant to deal with, the level of quality and care is like no other! They were even able to add a custom bottom so my luggage would stop tipping over! Love this place! Thank you!!
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July 2023 by Nordia Barrett
Great store! Highly recommended. Very professional staff. Took my duffle bag here to get the handle repair and they did a fantastic job! It came out beautifully. Thank you!
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July 2023 by Jonathan Brown
Visited this store since search engine identified them as performing luggage repairs. Owner was professional in examingmy luggage and quickly determined that it was beyond salvage.
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May 2023 by joseph ryan
Our 15+ year old TravelPro suitcase had a ripped zipper and loose handle. TravelPro customer service said the only thing they could offer was a discount on a new item. Brought it here and they fixed it for free under a warranty. So basically they offer better customer service than the company that makes the product. EVERYONE SHOULD GO HERE.
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March 2023 by Michelle Sarlo Dauwalter
Top notch shoe repair used for shoe lifts and re-soling. Team also replaced a zipper that had broken from a winter coat. Fast service, reasonable pricing and quality work.
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January 2023 by James S
Greats service and reasonable prices
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December 2022 by J S
Competent work. Quite pricey. Pleasant owners.
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December 2022 by Terry B.
These people have never failed me! They've repaired every shoe & suitcase I brought to them over the years. Their prices are reasonable and they're an authorized dealer for 1 of my luggage brands and they make repairs so easy and convenient.
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November 2022 by Michael F.
This is the only place you need to go for shoe repair! However, he offers a lot more services than just shoe repair. Great customer service and communication. Very honest and helpful. My wife recently brought in her shoes for a new heel since they had been worn down. The repair was completed and ready for pickup on the date promised. We brought in my daughter's shoes to be repaired since both heels and soles of the shoe had broken in half. Cheap plastic I was told. I did not think there was any hope. He replaced the cheap plastic for a nice rubber sole and heel and shined them up to make them look brand new. Very impressive. The prices were very reasonable. It's worth the visit. He sells winter coats, shoes, and other stuff. There was on street parking as well as lots of public lots in the area.
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November 2022 by Cez R.
I found this store/shop with the help of google and I would say all the customer reviews our 99% accurate. I bring my Brics luggage for repair and they fixed it after a couple of days I am expecting it will take more days but so quick. Nelson is very nice and they charged fairly definitely I highly recommend them.