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February 2021 by Tyrone Johnson
No issues, dropped a relative to use the ATM.
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December 2020 by Carlos _
It's closed but on google maps it says it's open.
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April 2019 by Basia Kuziemski
They never pick up the phone! I can't set up an apointment for last 2 weeks!
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April 2019 by NIKHIL JOSHI
Unprofessional banker she don't know what she is talking about. She don't wanna help customer out never had experience like what we had today here... I would not recommend this branch at all.
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April 2019 by Cathleen Johnson
Would not recommend this branch at all. They are wasting customers time instead of helping them out.
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March 2019 by Jagdeep Singh
Maureen graham, just fantastically and bluntly rejected to notarized something before her lunch break under the disguise of being with a client while walking out of the branch in plain sight. Simply a 2-4 min task of notarizing something before here lunch break is not worth it and taking 2 mins to lie and telling me go to else where is worth it. Technically there were 5 mins before lunch time but, hey, we are humans and I understand we can have lunch before but lying in your face is not professional. Please spread positivity not negativity it's a beautiful planet. I have made mistakes in life and try my best to learn from them. Please try correcting this behavior.
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January 2019 by Michael Sullivan
Manager, Larry, is not helpful. Sat with hm and watched him stare at the screen for 5 minutes before asking 'Is everything okay, Larry?'. To which he replied 'oh why would you say that?' Got a huge run around trying to close out an estate account I was at the branch for over an hour and a half and the Personal Banker who 'is the only person who could assist me' was on hold for 98% of the time calling to confirm the bank had cleared the funds (which makes total sense why they'd want to know what). What makes ZERO sense is why that would take the bank 90 minutes to figure out. They started closing and it certainly didnt look like I was getting anywhere so I left. Severely disappointed.
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November 2018 by kathy nazeer
I went two weeks in a row and was told both times they cannot open an savings account for me because of the time. Mind you, i was waiting for over 15 mins and we still had some time. I already had a checking account. I have never been to a bank and been treated this way.
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November 2018 by Art Homewell
Friendly staff - never had an issue.
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October 2018 by Helen Hansen
Opened up a new account that was a total disaster at another branch. It took a while to straighten out but was finally done correctly at this branch. I needed additional service which Chase provides to its customers and Carlos and Maureen couldn't have handled the service any better. Dealt with other staff and they too are a credit to Chase.
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January 2018 by Sean M.
Corporate office giving wrong information to Branch employees! 10 hours so far to transfer mom's account into estate account. If I could I would never came back! Just described
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November 2017 by Supremetime
Services improves continuously. At the average at best. Slow in take care customers Revisited Nov 2017, staffs were very slow serving customers. It took a whopping 10 mins for a transaction. Suggest to visit other location if time is a concern.
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June 2017 by Nicki N.
If I could give this bank 0 stars, I would. I work 9-5 and I can only go to the bank after I work. Of course this bank has about one employee that helps you and they make you wait about an hour to get helped. Please replace these people with machines already!
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November 2016 by Ayla Osman
Never waited too long (always less than 5 minutes) and all the customer service people are a delight. They always have lollipops handy for my son. Their mortgage cash back incentive is also pleasant as well as their dedication to veterans. I cannot say enough good things about their services for veterans.
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September 2016 by luis marin
. the most serious or unpleasant thing that could happen.,wait 1 hour sitting from of there faces ,pass me more than once ,not ask me not eve once if i need help ,just before close ,come to me saing we going to close ,what kind of bank just do that .
