May 2022 by Rihanna Polanco
To begin with, I do not recommend this Domino’s at all. The driver, Azhar, who had delivered my food, took so long that I was about to cancel the order. But when he finally arrived after what felt like an eternity, he handed me the wrong order. I politely told him that was the wrong order, and he went back to his automobile, and he got the right one. Afterward, I gave him a fifty-dollar bill, and he allegedly claimed that I didn't give him the money claiming he couldn't see good; like how did you drive here then. I was impatient since it was supposed to arrive there at 9:20, but it was already 10:27. He then realized I had handed him the money, and I gave him five dollars tip; therefore, he should have passed me 16$ back, but instead, he gave 15$. At this point I was tired of this so I just let it slide and he left. This wasn’t the first time either that this has happened to me with the same driver. He always arrives late with the food being as cold as ice. (I have to put it in the microwave)
May 2022 by R. Reddy
The worst Domino's restaurant I visited. There are many negatives about this place. No one wants to work. The pizza is usually undercooked. Wait times are higher. The order will not be ready even after the app shows order is ready for pickup. If you order chicken on pizza, its only one piece of chicken per slice. If you order with mushrooms or olives, pizza will be watery. Better to close this place.
May 2022 by Jessica Millan
It’s very hard to mess up dominos but they managed to mess up everything about my order. The pizza would’ve been cut better by my 6 year old. They didn’t give me any of the sauces I asked for. Pizza was undercut. Wouldn’t recommend anyone ordering from this location unless you want your food to be a complete disappointment
March 2022 by Judy Palma
I live 1 mile away from the store. I got a text at 615 saying the driver picked up my order. 40 minutes later no delivery. I looked at the tracker which showed the driver in Edison. I called the store asked where my delivery was and they told me that the driver picked up multiple orders and would arrive. When I eventually got my order 50 minutes later the pizza was cold and the chicken pineapple jalapeño was totally burnt on the bottom what little of it there was. No insulated pizza bag just my order sitting in the back of the drivers car when he arrived. I will never order from them again.
March 2022 by Kay M
Save your money or order from the Rahway location! Haven’t ordered from here in years but decided to give it a try. Once I placed my order it was being prep which is kind of odd if you ask me. 20 mins later the status said “quality check” I was like that’s pretty fast. after, the delivery guy Azhar demanded a tip even though I was about to take the tip out of my pocket. Turn off! He snatches the receipt out of my hand after I signed my name. The taste of the pizza was disgusting. The pepperoni had a funny smell to it. As well as the ham. The center of the pizza was NOT cooked all the way. Yuck? the chicken wings were soggy idek why. I should’ve read the reviews first.
March 2022 by jimmy kapahi
Ordered half chicken pizza and half cheese pizza they just give almost 1chicken piece small on one slice of pizza. Really bad experience to order a chicken pizza rather I should have order full paying for chicken pizza n getting just 5 to 6 pieces of chicken on topping.
March 2022 by Samuel huang
I been reading all over your reviews.(1) the reason why no one answers phones is because of short staff. No one wants to work.(2) you are all complaining about your delivery wait times. Short staff. Only 9 drivers. No one wants to work.Been working at dominos for six years as a driver and know how you all feel when you order pizza especially for deliveries.It’s best to order for carry out and come to the store to pick up your food especially on a FRI & SAT night,If you want a better experience for your food orders. Recommend y’all to order your food for carry out on a Fri & Sat night,Weeknight deliveries will be a better experience for your food order for deliveries. Mon - Thurs.Hope you all understand,,
March 2022 by John Kaznowski
So I dont know where to start. Placed an order at 625. Then it went out for delivery at 737. The order did not arrive until 821. The pizza had to be heated back up because it was cold. I tried to call a few times and never spoke to anyone because i had to listen to a recording saying we will be right with you to take your order. If this is acceptable service then i will be more then happy to change the score of 1 to a 5.
January 2022 by Leo Morales
The dominos pizza in woodbridge nj is horrible.Bad service, they never answer the phones.& you can't get any service when you walk into the establishment. 1 star is being too nice.The staff always are in a bad mood & never want to help out the customer.
January 2022 by Jamie T
Never EVER again.Frozen pizza is better than this place…Delivery time said 40 minutes. After 60 I called and they said up to another hour but my order was sitting there done. I went to get it and it was cold and the chicken tasted old. I was missing items in my order and I was charged a delivery fee when they didn’t deliver. When I called and asked for a refund for the items I didn’t receive and for the delivery fee they told me they couldn’t locate my order with my phone number so they couldn’t refund me. That was a lie because I had an email from them that included the phone number and address so whatever scam they wanna pull fine. I mean That’s theft but you will never get my family’s business again.
January 2022 by ShellyRS
I initially read other reviews and was skeptical to order from this location, but surprisingly our pizza was pretty good (well, I mean it’s Domino’s good). Our delivery was quick (within 40 minutes). I know it’s always easy for us to write a bad review, so I decided to write a GOOD review ?.
January 2022 by 360 MAGAZINE
We don't know what's going on with the Domino's franchise, but service seems to be declining across the United States. According to various online surveys, pizza is the most ordered item during the pandemic, which could have adversely affected delivery. But two years have passed since the beginning of the COVID-19 pandemic, so you would think that they would have found ways to do things differently. After 160 minutes, our command of extra pepperoni (not jalapenos) and vegetarian pizza arrived. One would imagine that after leaving a driver with a 30% tip during a recession, our pies would have arrived much earlier. Do not bother to call because the telephone is literally ringing and the digital tracker is piss poor at best. The pro - they directly brought it to our hotel room! The con - poor customer service with a long wait. We could have taken an Uber to the store and saved on delivery plus gratuity.
January 2022 by Shivonne Troy
I tried to cancel my order for over an hour and no one answered the phone. The order/delivery time is extremely long. At least give the option of a cancellation and refund its 1057pm. Am I supposed to stay up an wait for my food? The tracker isn't even saying my order is ready.
January 2022 by Tom Bontempo
Do not order from here. They started to “prep” my order as soon as i placed it which was already sketchy. Two hours later, nothing. Tried calling 7 times with no answer. Two hours later, I finally decided to drive there and seen what was going on. They were still ten orders behind mine, and said it would be another hour, so I canceled. Didnt seem apologetic at all. I dont understand why they were so far behind on orders when they seemed decently staffed. I will be contacting Dominos corporate. This location should be shut down.
January 2022 by Mayank Varshney
One of the worst experience customer service ever received in recent times. When you order a Pizza for a delivery, what you expect is, it would be delivered to you even on busy schedules. I ordered a Pizza delivery for the kids expecting to be delivered in an hour max. It was more than 2 hours when I lost my patience of waiting, after looking at the order was still getting baked. Since the kids were waiting for some excitement I went to the store for a pick up and check what's wrong. I spoke to the manager and she was so rude and didn't care about the customer at all. She said "either take your order or cancel it, I have no time for a discussion". Since the kids were waiting I have to move forward totake the order. But such a bad experience with this store manager.
