Comfort Suites offers a mixed experience for guests. While the rooms are generally clean and the staff is friendly, there are some areas that need improvement. The breakfast has been described as subpar, with issues like dry, almost green eggs, undercooked biscuits, and flavorless gravy. Guests have also reported problems with the elevators being out of order for an extended period, and the hotel's response to this issue has been disappointing, with a lack of communication and compensation. The rooms are comfortable, and the hotel is conveniently located near restaurants. However, some guests have encountered cleanliness issues, such as dirty carpets and couches. Additionally, the Wi-Fi connection has been reported as poor, and the tub in one room did not drain properly. Overall, Comfort Suites has potential, but there are areas that need attention to provide a consistently positive experience for guests. The hotel's responsiveness to issues and attention to detail in maintaining the property and amenities could be improved to better meet the expectations of travelers.
Not bad but the carpet in the room was very dirty as was the couch. It needed to be cleaned better. And a lot of banging from remodel work that is still going on.
May 2025
I had a late check in and Cassandra was very sweet and helpful! Her customer service was superb. Although, the rooms need a little more attention to cleanliness, i would definitely recommend.
May 2025
Our 5th visit as we like to stay here on our way out of Texas to NM, CO and points North. Good rooms, plenty of parking, good breakfast and a short walk to two decent restaurants. Our favorite is Antigua Mexican right across the street. Another good stay