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September 2022 by Nicholas A. Jr. Daddona
Good service, very polite staff, attentive to my needs with a problem i was having with the ATM. Glad they worked it out
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July 2022 by Caroline L.
Had to do a deposit and also had to sit down to discuss some banking too. There was only 2 employees working on the platform for service. So I had to sit and wait to be helped. Sat for about 15 mins just as I was gonna leave the branch manager came out and sat down to help me. He was very nice and answered my questions and helped me with my banking.
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January 2022 by jonathan tikalall
I wish I can give below an 0 at this place. I never been to a bank that literally messed everything up and so unfriendly and rude.
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September 2021 by Pedro Cruz
Friendly people very professional helpful l highly recommend them I had good spiriance with them check them out Baldwin branch
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March 2020 by Andre Augustine
Wish I could give a 0. I deposited multiple checks in the ATM and but did not get credit for one of the checks. I called to get it resolved but was hung up on by a rather rude banker. I called back to speak to the manager who was more interested in defending the rude behavior rather than helping the customer.
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August 2019 by Nitin Anand
Staff is really great but they are understaffed.they need more people. there is always a wait.
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September 2018 by Liliana Vinueza
Not the most helpful staff. We wanted to open a small business account and we got a song and dance about the requirements. We left and went to the Chase RVC branch and opened it without any problems.
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September 2018 by Eva Lopez
Im here now while 5here only one custoner at the window no lane behind them and the two representatives are at their desk talking. And not asking if i need hell. Yes i can walk to you, but didnt you see me walk in and sign in.
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May 2017 by Lisa S.
This location is never crowded and offer great customer service. Be prepared to chat because they want to get to know you.
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April 2017 by Paul Hernandez
Helpful and friendly staff
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November 2016 by Scorpion King
Atm inside the bank as well as one on the outside
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July 2016 by Carlos Hyslop
HEADS - UP I came into this location for a complete different situation. While i was being helped , the branch manager informed me that I had been Pre-approved for a credit card. (A Card that i was not even interested in or was even a right fit for me based in my situation) After speaking to the branch manager to see if this will work for me, I decided to move forward and get it. Long story short, I felt misinformed about the real perks on this card and have not used this credit card at all for what I needed. When you come into this location, keep on mind .. you are speaking to sales people motivated to sell credit cards and any other services this bank offers (their own personal profit) , BUT putting their customers needs before theirs is not one of their primary goals. Cant tell every single Chase Branch will do the same, but this is the experience that I had at this location. - Besides that, they helped me get my debit card replacement and was satisfied with that service.
