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November 2023 by G P
Salesperson Alexander is the best! Friendly, knowledgeable, and efficient! We were in and out in no time - he made the process of buying a new TV and accessories painless and enjoyable. We look forward to working with him again soon.
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November 2023 by MaryAnn Perez
Excellent man named Alex was honest and kind! I didn’t feel pressured like I normally do when I go into stores. Normally they try to sell you the whole store. I got a new dishwasher for a great price from a great salesman at PC Richard in Bayridge, Brooklyn. I will 100% go back there.
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November 2023 by Ang’s Aid Aromatherapy
Mike helped me pick out a mattress and adjustable base after I told him about my back/neck pain. He was super helpful, personable and answered all my questions. Highly recommend
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October 2023 by Alyssa Laurenceau
The customer service provided by Frank Palumbo Jr. was outstanding! He was very patient, knowledgeable about appliances, and helped me decide which stove would fit my needs best. He answered all of my questions and did not rush the purchase. I highly recommend his service :)
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October 2023 by JMGC Channel i
Bibi was absolutely wonderful! Friendly, knowledgeable, and really really fast. Our television broke and we came in for another one and an under 30 minutes. We left with the TV and all that we needed and even someone to bring it straight to our door! PC. Richard and son is a great place to shop and Bibi made what could have been a hassle, a breeze!
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October 2023 by Merritt Evelyn Christensen
Bibi was fantastic! Super helpful and sweet. Got my replacement tv in less than 20 minutes with no hard sales and solid advisement on what I needed and could afford. Would recommend 1000% over!
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September 2023 by annmarie Visciano
I experienced issues with my wall air conditioner, which is 18,000 BTU's. It stopped producing cold air.The air conditioner was repaired by a sub-contractor, it later malfunctioned the day after. Adam of P.C. Richard Bay Ridge location was more than helpful from beginning to end. Most of all, Adam was compassionate with the situation that I addressed from the start which was that my mom is on oxygen and we needed to get the air conditioner repaired ASAP. I did purchase a portable air conditioner to rectify the situation as the sub-contractor took 11 days to return the air conditioner.The repaired air conditioner malfunctioned and stopped cooling after 1 day, I called Adam at P.C. Richard to let him know what happened and he provided me with the customer service number so I can address the matter to see if I can get a replacement air conditioner under the warranty. I was approved for an exchange under P.C. Richard's 10-year warranty that I purchased when I initially purchased the air conditioner.Thank goodness for Adam for providing me with the best customer service experience and for his compassion with the matter at hand. The air conditioner is scheduled to be exchanged next week. Thank you so much Adam for all your help and time spent with this matter.
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August 2023 by Colleen A
Joe S. was friendly, attentive and knowledgeable. From the moment we stepped in the store to do a warranty exchange on a refrigerator, Joe couldn't have been more helpful. All of our (many) questions were answered and Joe was very patient with us. PC Richard is the best choice when looking for courteous service and great products.
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August 2023 by Jeanette Conner
Had exactly the printer I wanted online! Drove to a farther store to pick it up same day, could have done delivery for free but didn’t want to wait. Staff was helpful. Always great prices. First stop for home electronics and appliances every time :D
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August 2023 by Maria Anthoulis
Bought a mattress today. Frank and Nick made the process super smooth and easy. They were both very helpful and insightful on the products. They both made us feel very comfortable with the purchase we made today
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July 2023 by Tam B
We had a wonderful experience at PC Richards on 86th street. We purchases a refrigerator, 1portable Ac and a window AC. Joe Santana was super helpful in setting up everything and guiding up in our purchases.I highly recommend going there and using Joe as a sales person. He did an outstanding job.
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July 2023 by Lou V
While shopping at this store location, we were very grateful to have Robert come and assist us. We really appreciate how knowledgeable, friendly and patient he was while we were looking at washers and dryers. He took the time to explain the different features on each one and helped us pick the right ones for our needs. Thank you so much Robert.
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July 2023 by David Hu
Wow what an amazing experience. Martin is the man help me out to get the right AC in this hot summer day showed me bunch of options told me all their features and more. Thank you very much Martin. All you guys this is the best PC Richardson location.
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July 2023 by christina mirazita
I visited the store and needed to purchase all new kitchen appliances. Joe made the experience very easy. He was very knowledgeable and helpful. The manager was very helpful as well. Would purchase from them again.
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July 2023 by Rosendo Campos
Joe Santana gave us great customer service. Responded to all of our questions and made purchasing easy.
