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September 2023 by Matthew W.
I had proof that the vendor did not provide what they agreed to in the contract. The vendor admitted it in a text message. Capital One denied my claim.
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September 2023 by RICHEMONDE ST.JUSTE
Customer service is really bad here. Very long line and the tellers doesn’t seems to care at all. There are 14 people on the line and one one teller is working while the others are doing nothing.
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July 2023 by Jeffrey Barry-Tschee (Boss JT)
ATMs can get very busy but it's a convenient location and staff is friendly and attentive.
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June 2023 by Glenny Flete
This place have a waiting time for client 30min minimum to be help. I walk in at 2pm and it is 2:27pm and I still in line me alone 3 register as soon the saw one person on line all of them move from their window. 2 person helping a lady opening a debit card it is unveliable how much time we spend in this location main reason why people are choosing check cashing places over banks.
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May 2023 by shamorra burke
This branch is horrible atms are always out of service and when they do work good luck. If you want to make a cash deposit you will never see that money in your hands or in your account. Store manager does absolutely nothing but hands out a card to call a 1800 number.
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April 2023 by Nadine Harris
No customer service help at all
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November 2022 by N.B L
I went to open a business account and the security guard made me stand to the side, then the associates only helped people standing on line and ignored all the people waiting for account services. First and last time at this bank, I wanna close my accounts.
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August 2022 by Alicia N
Best bank
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June 2022 by S Danzey
It’s always broken atms and long lines very horrible treatment to people that bank here!!!
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May 2022 by Sophia
Horrible branch. Unprofessional. It’s unfortunate to see the differences in service and professionalism from branch to branch depending on the location. Don’t come here is you have other options.
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June 2021 by shaniqua Henry
The security guard at this branch has a horrible attitude! Countless times, Ive seen him be rude to customers for no given reason. I ONLY come here for convenience because the previous branch I attended was closed. Im goin to have to discipline myself to stop coming here.
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March 2021 by Malcolm Douglas
This is a horrible branch! They always have a long line and the tellers are rude!
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January 2021 by Chiara B.
Very busy. Unorganized. Line is up to the door..and it’s soon the closing time.
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December 2020 by Kay 1.
This bank caused US to wait 7 weeks for a transaction that should have taken two weeks. All because they couldn't follow up on the transaction I made in May. Avoid this Capital One (and all Capital One Banks) like the plague.
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December 2020 by Edwin R.
Worst bank ever long line and it take 20 minutes for a teller to be done with a costumer i can't go to the bank on my lunch break slow people working in the bank
