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February 2024 by John Minichelli
Yesterday my Brother Nicholas went to the 13th Ave branch and was greeted immediately. He was treated with kindness and respect and his inquiry was resolved.
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November 2023 by Tiffany Time
I went to the bank in an attempt to apply for a credit card because I was having issues with the website. The man in the front with the ginger hair would not allow me to schedule a meeting with a banker to get assistance; instead, he told me to do the task online. The problem is that I would prefer to have a worker there assist me because it is part of their job, and I don't want to do it on the website. Now I have to find another bank that will do credit cards in person.
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August 2023 by Kenya G
Clean and pleasant service
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May 2023 by Top rated
Thanks for fixing the front door! And for getting in some more helpful workers!!
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November 2022 by Gershon Weisblum
understaffed, unprofessional & careless workersWant to know why? try working with themBut don't say I didn't warn you
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August 2022 by Jack
just following the tradition of capital one, rude and nasty.You don't have to close your capital one account to use a different bank...
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August 2022 by Jerry Ramos
Always there when I need them! 24/7
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August 2022 by Leibl Steiner
There is always a long wait time, the bank can still be closed after 9am when there are people waiting outside, and the employees are not bothering to open it....
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June 2022 by Isaac Lerner
I wouldn't recommend anyone to open an account in this branch, bank is hardly open, ATM machines constantly not working, doors to access ATM machines after hours many times do not open even with the card reader, so you cant access the machine, long wait for a bank associate when needed
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April 2022 by yitzchak klein
The Teller cashier, made everyone crazy to sanatize the hands before coming to his window (even he hade on gloves and sitting behind window and spraying Lysol on everything after each customer left,)His whole action to the customers was very not respectful,And on evry check that was deposit, he looked over a few times to find at least a minor missing
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February 2022 by Sweab Joypara
I went 3 days to open an account. They said another day.. Just west my time...
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February 2022 by Getzel Feldman
Rude!Tellers can be shmoozing away, instead of helping customers...
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February 2022 by d feld
This branch has a man that will do racial profiling on you if you are smart use a different bank i came in to make a deposit and this worker that did not want to say his mane was telling me stuff about god yelling at me for noting not nice workers
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January 2022 by candy hill
stay away from this branch very not nice manager he called me names and yelling at me for noting he told me to leave the bank no help
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December 2021 by Joe Adams
Both Atm machines are not working properly for weeks already, yes you heard right! for weeks already the ATM machines are not dispensing cash!!!!!!!! many times I came to the bank but I couldnt withdraw money, and I called customer service about this many times but still the Atm machines are broken, seems like this bank manager all he cares about is that people are wearing masks!!!!! terrible customer service!!!!