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February 2024 by Brown Skynn54 Lucas (StephLuva)
It's Okay ????✌???☝? ? ??????
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February 2024 by Rosanna Miller
The staff at this branch are very friendly on a professional level
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October 2023 by Sean Kallungal
Very nice employees and great experience :) not sure why the rating is so low.
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September 2023 by J Ch
One of the employees there is extremely rude and incompetent. I was surprised that she was not educated for any foreign currency saving, especially since I had used this service during my last visit. Honestly, consistently terrible service 9 out of 10 times.
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June 2023 by Jessica Salazar
The worst experience ever in this branch, I only go over there bco is closer to my job, the worst customer service ever, for having a business account is the worst place to come, compare to other branches.
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December 2022 by yitzchok teitelbaum
Disgusting Bank ever speaking to the customer's very nasty I hate them they're they're laughing from everybody that's respecting the customer if they're yelling as a customers the lakes of people in other women are nothing here to help just for that yell at you speaking to you during a very nasty they don't let you use the right pads they're very nasty they're ridiculous people I hate them I hate them I hate them
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December 2022 by Jack Mark Saki
Disgusting Bank ever speaking to the customer's very nasty I hate them they're they're laughing from everybody that's respecting the customer if they're yelling as a customers the lakes of people in other women are nothing here to help just for that yell at you speaking to you during a very nasty they don't let you use the right pads they're very nasty they're ridiculous people I hate them I hate them I hate them
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August 2022 by George N
Love CapitalOne, everyone should have an account with them (if they're lucky).
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July 2022 by Datan Molo
Horrible. Security bullies around. Teller can just deposit your money and that it. Useless as can be. I am upset I even have an account with them ...such abuse there . They treat you like animal...m
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June 2022 by Katherine M. Hill
This has to be one of CapitalOne’s worst branches. In the many years since the branch opened, I’ve been routinely harassed for having an out-of-state driver’s license (the address matches the address on my account!), or just being there in the first place. A teller once chastised me for coming to the bank to get the certified check for my rent. There is always a broken ATM, and there are never enough tellers. They know when people are coming to get checks or cash checks every month and yet they are routinely understaffed. I used to think the post office on Empire Avenue is where dreams went to die, but now I know it’s here, waiting to see a teller.
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July 2021 by Nero Lamek
This branch the branch manager and the tellers are the most incompetent, inconsistent, inconsiderate Unprofessional bank tellers I have ever dealt with. They don’t deserve their positions and should be put on the unemployment line.
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March 2021 by Sue Norfort
Had to use the machine
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January 2021 by Malik Ken
I work for Corrections and a location, near Rykers Island, where i go to to make deposits for my wife into her account..have no problems but when i go to the hood like this location they ask more info (when making a deposit for my wife, no problem in her giving to me); otherwise make deposit at the Atm.Just a black teller racially profiling another black personThis Branch needs to be careful, everything is documented and reviewed possibly affecting your business based on reviews
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August 2020 by malea s.
The employees don't wear mask or practice social distancing . Even the security guard was told by 3 customers he needed to have a mask on and he laughed. One customer walked in with no mask at all and he was not reminded of the NO MASK policy posted on the entrance to the bank. The highest number of covid19 deaths was amongst black people and this bank location has a high number of black people as customers and employees. It's very irresponsible of Capital One Bank.I rarely go into the lobby, but I had to recently and I was very uncomfortable.
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May 2020 by Lorna Mattis
Excellent place ? thank God they help me build my credit, never new this could have happened again
