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February 2024 by Besnik Toçi
Waiting forty minutes for a two minute transaction. They have the nerve to tell me I have no patience. Forty minutes, not expectable.
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February 2024 by Syeda Imran
I went today and there was a black lady there was soo rude she didn’t wanted to help and getting irritated and seems like controlling her anger what ever i was asking she was replying to me so rude in insulting tone i told the other guy who was standing with her looks so embarrassed because of her nasty behavior and attitude i told him she is nt at all helpful and got a very nasty attitude i domt knw who she is working there if she hates her job or hates customers she should leave this job unbelievable
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February 2024 by Tatia Zaalishvili
Broken ATM machines!!! and still waiting for a refund!!
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February 2024 by Erik Ikhilov
Capital One is now the worst bank in existence. I took all my accounts from them and could not be happier. No staff, managers never there, 2 hours to get bank checks. This is the worst.
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December 2023 by David Friedman
Very friendly staff
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October 2023 by gio abela
More than 40 min. Waiting to withdrawal. Only 1 guy working all the time ??????????
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October 2023 by Liudmyla Konichenko
Wait for over an hour, only 1 person works with customers, she was nice. But it’s horrible management, have just 1 employee on the floor.
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September 2023 by Sid&Saul
The worst. 30 minute wait for a withdrawal. The fine upstanding individual didn't have the courtesy to count my money before handing it to me. Even after I asked for a count. I was told to go count it myself.
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July 2023 by Joseph Granaturov
I would like to thanks Bank representative Joset, who has assisted me in making the wire transfers during the Closing process .She offered me her help staying with me for a half an hour and patiently step by step directed me to make right moves. I have had very positive experience dealing with knowledgeable, professional and simply pleasant person. Joset thank you so much for your help.
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January 2023 by K B
Best customer ham sandwich. They should immediately upgrade every person behind the counters to security because of their stellar customer service experience skills William was top notch at asking questions and typing at least two times with both pinkies. Very interactive and impressive. Highly recommended and appreciated.
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December 2022 by Not ur business V
Thank you Billy !!!! He’s rude person !!! And lazy !!!!! I got in my account more than 30k and and needed help about my account. Billy just look at my wear and just ignored !!! Billy you have to leave this job !!! It’s not for you !!!
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December 2022 by Richard C.
I went in last Tuesday 4p looking for a notary, but they said they had none here. Their recommend to go to the local pharmacy is misplaced since while well intended, that means I'd have to pay a cost which for 40 pages would've been quite some versus free here as an accountholder. It'd been nice if their phone worked, but the number on this Yelp listing is erroneous since it's actually 929-441-3003 x15.The physical location is quite new, within a year of construction, and brings their newest architectural elements with an airy lovely feel to this very urban dense location adjacent to a subway station (B/Q on Av U).Thus, all in all, middle of the road.
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September 2022 by Stay Chill
Terrible costumer service. Billy was rude and unhelpful.
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June 2022 by Mike's Car's and Commercial truck sales
The worst customer service I have ever encountered called that I had a problem with my online login, lots of ATMs but they hit you with fees to makeup the ATM fees there not charging don't waste your time they will get you too. Never had a late payment before but the app wasn't working, I asked the manager if i can show her i called but she was on a power kick wouldn't let me email her my call log to show her I called, they will get you too. I paid in full and I'm leaving Capital one I don't care if it messes up my credit with being a 9yr old credit card with perfect payment history. I spoke to 3 people about this just on GP before its not about the money it's that I know I called and if I charge $5000 I pay $4000 and the next mth I pay the rest. The worst customer service never ago your getting my money
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May 2022 by Dabeer
No more 24?hr atm as of today.
