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September 2023 by Samuel Jacobi
ATM machines the worst cant6 read check the machine keeps check
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July 2023 by Jonathan Aphanord
Staff was quick and helpful. They were all welcoming but the star of the show had to be Zakya, she handled my transaction quickly and efficiently while keeping a friendly demeanor. I truly can't thank her enough for helping with my purchase and everything she did. Would definitely recommend going to this branch!
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May 2023 by Troy Cutter
ATM card reader has not been working for the past 5 days. I call the bank , they was very rude and unprofessional. did not see the inconvenience they was causing, if you you need a reliable bank for overnight use. This is not the bank for you..very disappointed
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April 2023 by Khansaeed9999 ..
Lazy customer services! I came in to deposit large amount of cash to the teller to be told you can use the atm to deposit as if I didn't know that. This is why they are being replaced.
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December 2022 by JD Duncan
Don't come here if you're in a rush. Paid to get over there and then had to leave without being seen after waiting for 20 minutes and there was only one person ahead of me when I arrived. One teller at counter as well- despite the line building behind me. Staff not trained on the Technology they use. Won't be coming back here again.
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November 2022 by AA
Not sure what’s wrong with this location. I came here to open business checking, and there was not even one costumer inside. The lady said: “you have to have an appointment”. But you guys just talking to each other with co-workers, maybe spend some time helping your clients? I still love my capital one accounts and tech performance, but these folks have to find different job if they are not happy or lazy there.
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November 2022 by Moses Friedman
Worse customer service.They need to change tbier workers asap.I barely post reviews, they were so bad that they made me post this.
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October 2022 by Alex Nieves
RUDE AND VERY UNHELPFUL!!!!!!So I went to capital one’s website to fill out and create a New account.Website told me to come into a branch.I went to this capital one branch and the branch told me to do it online.I explained to them that the website said to visit a branch.Placing me in a big circle no one would help me at all…The lady in the bigger office overheard and disappeared immediately.Very disappointed with my first impression and the way i was treated.
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March 2022 by Joel-Dave Duncan
Don't come here if you're in a rush. Paid to get over there and then had to leave without being seen after waiting for 20 minutes and there was only one person ahead of me when I arrived. One teller at counter as well- despite the line building behind me. Staff not trained on the Technology they use. Won't be coming back here again.
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February 2022 by Rizwan Muhammad Asghar
Very bad and very rude customer service.I had scheduled appointment for opening business checking account.I was denied service because i was few minutes late.The parking is very tough in this area so that's why i got late few minutes.I explained employee name STAR i was late because of parking she said she don't care.I request her please take me even not a single customer in whole branch.she denied and said reschedule it.Thease kind of employees rune reputation of the organization.capitalone should have to think about it what they hired.It's not only me alot of people making complaint about her.
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September 2021 by Shlomo S
Capital one does not stop spamming my email they are a cancer
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April 2021 by Sonya Barrow
I use this bank at least once a month, the ATM I'm able to take off more than $500 without paying a fee and pay my credit card bill all in one stop. On this day I walk up to the bank and through the window there's a homeless man with a shopping cart eating and drinking in there. (So uncomfortable) I am a female that is pregnant numerous men walked in and out without a problem but something has to be done
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March 2021 by Sheantell Lalla
Great place friendly service and people. Love this bank and recommended it to anyone.
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February 2021 by Isaac D. Cohen
At 3:00, on an ordinary Tuesday during normal hours they were closed and both ATMs were off. I actually came to use the ATM but had to turn around and go back home.
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February 2021 by Ada W.
Came by to withdraw some new bills for chinese new year. Went to 3 other banks and none of them had any new bills. This was the first bank I called that told me they had new bills. I came by and asked them for new bills and they were very nice and helpful. While he was counting them for me, he noticed one of the new bills was slightly messed up so he removed that and gave me a new one. I had a good experience here
