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October 2025 by Don Robinson
Very good service
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October 2025 by BUILDING SIGNS
Terrible experience. My card didn’t open the ATM door, and instead of helping, the guard inside just stared at me and said he would not open the door. Completely unprofessional and disrespectful.
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September 2025 by Rashonda Warthen
I had a horrible experience with this chase. I went to cash a chase check... I was told the check was flagged by Manger name Collen . After calling the number on the check I was asked to.take check to a check cashing location. Where the check was cashed. Chase wouldn't tell me why the check was flagged.. and refuse to call.the number on the check
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September 2025 by Alicia Austin
It is the weekend and 2 ATMs are not working and the lobby is like a sauna.
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July 2025 by Rock Chalk
Had an appointment here, took them one hour to see me. Then, the staff were so befuddled by the most simple account update which took another hour and a half. Poor training, lazy, & very frustrating. Earning them 2 stars only because the manager apologized multiple times.
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July 2025 by Scarlet K
The employees in this Bank are horrible. The workers do nothing but gossip all day in their cubicles. As soon as ppl come in they run back into their spaces. You have to schedule an appointment just for the simplest things. I went there at 4 and they were “busy”. I get it, it’s the end of their day they don’t want to do anything. But I came back at 9 as soon as they open and they still “busy”.
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June 2025 by Alex Waite
This is a magical place where everyone in the building is their first day on planet Earth
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May 2025 by Ian Moubayed
We made an appointment a week in advance. It would be nice if they honored people’s time when they’ve scheduled an appointment online…. We’ve been waiting over half hour for a scheduled appointment we made. Very unprofessional
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April 2025 by De An
Terrible people who have zero respect for their clients. Particularly people who handle the doors.
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March 2025 by Thai Zeo
Felt like the comments said while I was just trying to open up a checking account were unprofessional and unnecessary. Not to get in to specifics but some of the info I gave them while opening up one could have did without the commentary that was rude. I opened a checking account but I won’t be coming back for service the one in crown heights is better they just take your info and say okay there’s no getting too personal and making rude comments.
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March 2025 by C Dub
Very well-lit lobby with 24hr security at the ATM.
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March 2025 by Gianna Argento
Great experience here with Dennis!! He was super helpful in trying to get my credit card application sorted.
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March 2025 by Santasia Nelson
I don’t know if it’s because this location is in Bed-Stuy but the ATMs never work here. I just had to stand outside the branch to wait in line to enter. Chase please do better.
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March 2025 by Anton Perreau
You will wait in a 13+ person line to use the ATM
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February 2025 by Gerok
A big line and online just one person working …
Why you don’t give a standart quality service in all of your banks.. ?
It’s because of the neighborhood???
