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February 2024 by Elvira Khetagurova
Today I ordered large size oat milk latte., hot. First of all, they gave me medium size cup and it feels empty, with forming like cappuccino, then she change the cup to the bid one. Was not hot absolutely even not warm, no coffee at all was less then half of the cup of liquids. So upset , couldn’t enjoy my coffee time today, mood is broken?
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December 2023 by Jh O
Bad customer service.2 ladies with hijabs by the counter both of them were nasty while I was placing my order. I repeated myself 3 times for the same order which is only 2 lattes. looks like she has a personality disorder issue. besides her nasty attitude while I was picking up my order she came back and started arguing with me She wasn't even talking she was barking at my face. after I took a seat to have my coffee she kept staring at me like she was gonna attack me. and another person who's a BJS employee asks her nicely how much and when will be charging him for a plastic bag she was nasty to him too! This location management should fire her immediately. people like these 2 ladies will cause trouble She must have a personal issue with her husband or family she trying to take it out on the customers with her nasty attitude and yelling at the customer. I think she should know without people buying from Dunkin Donuts she won't be able to bring her weekly check home. while I was waiting for my lattes I was watching her and making sure she didn't spit in my latte. I never bought anything from them the first time and the last time I bought from them.
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August 2023 by Patricia Reed
The customer service here is definitely not up to par. The staff seemed overwhelmed as it was only one person for a while and then the other finally returned. The wait time was ridiculous with no apologies at all. Save yourself the annoyance and go on about your shopping trip. Seems like new management is needed.
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August 2023 by Eugene B.
Why can't I buy coffee at 7:30 if they work until 9:00? The answer is that they need an hour and a half to clean, so they close at 7:30))))))
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July 2023 by Laura Chiu
The Indian lady give the grill cheese could I lost my time come back for she put me in the oven ?
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May 2023 by Kero Henein
Poor customer service, closed 2 hours early
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May 2023 by Pang tat Hong
Close half an hour early every time
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March 2023 by Inna Baron
The lady who prepares food was coughing right into a bagel that she was making for me without covering her mouth, and we also found her hair in avocado sandwich.
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November 2022 by Carlos Ormaza
Wednesdayy 18:26 close.
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November 2021 by NY Pictures
Very great! They got my drink fast and I’ve never seen a Dunkin’ donut staff did it fast in my life. It deserves a 5 star!
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November 2021 by Jul L
Too long to wait. Eventhough ithere no line you have to wait until worker finish cleaning even if he sees you.
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August 2021 by Angela Filingeri
Other staff is pretty clean and that’s why I gave three stars but there is this guy there that never wear gloves. It’s very unprofessional especially when he’s handling food.
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July 2021 by Khuram M
Employees at This dunkin donuts location are very rude. They act like they are giving you favor by making your order. I told one of their employees about my order and instead of just simply making it right he tried to harass me. Please dunkin donuts before you hire your employees , make sure to educate them how to talk to customers in a professional and courteous way instead of harassing customers.
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February 2021 by Google user
Too long to wait. Eventhough ithere no line you have to wait until worker finish cleaning even if he sees you.
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December 2020 by Daniel W.
Horrible, horrible service. Rude employees and stale donuts. My toasted bagel with butter also tasted old and had barely any butter at all what a joke
