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August 2023 by Mary lopez (Mary)
If I can give this branch Zero stars I would. As I was walking into the bank to deposit money the girl behind the counter was so rude , and even had to nerves to burp loud and laugh about it like it was funny . Then I’m bringing change to be deposit and she tells me I can not deposit more then 300 a day which every other bank takes the change no matter how much it is . Then I give her 1 dollar Coins (15 dollars ) and she gives them back to me and tells me she can not accept the coins til they’re in a roll of 25 dollars .. never has that happen to me when I take coins to Bank of America they take it no questions ask . It’s money being deposit into MY ACCOUT. this happen today 8/15/2023 10:35 am . Gives me back the 15 dollars in coins and I had to give her bills so she can deposit it and gave me back the dollar coins because it was not rolled up in a pack of 25 .. these girls have poor customer service ! And every time I go in there they’ll make you wait til they’re done gossiping their life to each other while I’m standing there waiting to deposit my money . These girls need to be retrained!
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July 2023 by Robin scott
A special thanks to TD bank and staff, my car broke down and I required additional funds , I was approved for an overdraft to pay a mechanic , the car was fixed and I was able to return to work without losing a days pay .Top Quality serviceA special thank you
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June 2023 by Anya G.
I neede to see if my bank check was cashed becaused the recipient claimed that they never received it. I was sitting there for 30 minutes while a clerk at the desk was looking at something. He did not talk to me one single time and when I asked him what is happening, he said he can not see the transaction and he even looked 4 months back. I pointed out that the ckeck has an issuing date! Dah. He keept looking and looking and finally said he will submit for investogation. What a waste of my 30 minites!
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May 2023 by Mrdilshod Omonov
I am so shocked at the negative reviews for this branch.. i love coming here and everyone is so friendly and polite and always get back to me when i have an issue. The assistant manager Eduard is amazing and treats every customer like a long time family friend.Just come in with afew minutes of time since they take their time with every customer , and you will have a great experience. AssistantStore manager best person, THANKS FOR SERVICE
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May 2023 by firuz huseynov
Best time and best group
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June 2022 by Jonathan Romano
I am so shocked at the negative reviews for this branch.. i love coming here and everyone is so friendly and polite and always get back to me when i have an issue. The manager Sal is amazing and treats every customer like a long time family friend.Just come in with afew minutes of time since they take their time with every customer , and you will have a great experience.
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April 2022 by Justin Green
Highly recommend the TD Bank branch! I run a local business and actually look forward to making deposits. The tellers are great and greet regular customers by name! Tiffany and Melanie are friendly and efficient and a pleasure to work with! The branch usually does not get too busy so I can get in and out during weekdays. Madeline, Chris and Salvatore are always helpful with other business banking needs.
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April 2022 by LaVerne Fields
I have been a client of TD Bank for 5 years; I'm very satisfied with this branch, very convenient to use.
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February 2022 by Lorenzo Pizzoli
We own a business near by. We couldn't be happier!
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September 2021 by Joel Mazziano
Friday 8/13/2021: Empty, 3 tellers on duty. The one that called me over, wasn't too friendly. I don't care know either, hispanic, in her late 20s, wasnt rude, but definitely not professional either. $8 for a Cashier's Check for an account holder. Whatever, might be time to DUMP TD, dumped CHASE, Only bank thats decent is MCU and yes I am a city employee.
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June 2021 by Moe Aljradi
Bad service
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December 2020 by Francisco Ortiz
First time i went in, i didn't have to put mobile number in, second time i went in the receptionist told me i had to sign in with mobile number.. They're not consistent, and i don't appreciate that in these covid time.
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September 2020 by Deisy P.
I always go to the TD BANK IN GREENPOINT but today since I was close by in went here instead to fix some issues with my zelle. And my deposit . The First Lady was very nice and kind . The lady who actually was helping me out very rude. Didn't seem to want to help me out all. Like sassy like attitude said that the number on my phone is to zelle . I actually called and it'sTD BANK she said it's a 20 min wait to call rolled her eyes so I left went to greenpoint td bank and they fixed my issues in less then 10 mins .
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May 2020 by Richard Williams
Poor experience trying to get new card from window when civic occurring
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February 2020 by Mason Brown
30 mins waiting to speak with a banker about printing a card for a new account. On twoseparate occasions very poor customer service for a new customer.