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January 2024 by Palmira Ortiz
They just to have more selections, now every time I go looks almost empty
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January 2024 by Ris Fenret
Bought a comforter and when I got it to the car I realized it couldn't be dried so I went directly back in to return it , I was not given a receipt so I only got 23 dollars back of the 30 I spent.
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January 2024 by hello Hanlon
What a huge discount on all the Christmas decorations! We went the day after Christmas. We bought a new beautiful tree with lights attached and a cart full of decor for $183 !!!!
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January 2024 by Brandy Mitchell
The staff were very nice and I felt bad but I had ordered a bed online and they said they didn't have it in store when I went to pick it up. They checked three times and finally found it. I guess the box was labeled differently. I'm grateful the guy looked up the product online as he was trying to help me find a nearby store with it in stock so I could pick it up but he did verified his store has it and rechecked in the back for the final time. So many others employees usually just dismiss you at this point but he did a great job helping me get to the bottom of my order and I am so grateful!
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January 2024 by Charles Palumbo
No help and workers really don't seem to care!!!
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December 2023 by Jill Abromowitz Gutmann
Like a tzunami went off and dumped out a disaster everywhere. I feel bad for the staff as there is no merchandize in the places it is supposed to be. Having moved from Ohio and Michigan, with incredible Big Lots, this place should change its name to Dollar General as it might be a more accurate description.
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November 2023 by Ryan Mcintire
Store manager is completely incompetent. And their customer service is useless.
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October 2023 by Jean Wilson
Just like home! Getting ready for the holidays, Holloween, Thanksgiving, Christmas and I'm sure, New Years!
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September 2023 by Ryan O
I needed to grab a tootsie roll(the girthy kind) , some antiseptic mouthwash, a 10ft phone charging cable, a pair or three of teddy bear themed slippers, a goofy yet tasteful doormat, a bird feeder, some rice sides for dinner, a few lawn chairs from the discount section and a garden hose all in one fell swoop. I thought about gong to 7- 11. I thought about going to Trader Joe's. I even considered going to Michael's for all of my needs. When I got out the solar powered calculator I bought at a Big Lots a few years back I was surprised to see it just couldn't be done. I had to do what all professionals must in such situations. I turned to the BL. Thats right, dear reader. I tucked my pants in, I donned a confident step and I marched my self in to that Big Lots and I proudly said, Yes, Ma'am, this IS my order and no thank you, that will be all today! Vive Le Big Lots!
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September 2023 by Ally Campbell
Very dysfunctional and workers are rude. Store itself is dirty and has a bad smell. I will not be returning to this site. I will go to tonawanda store hopefully that will be a better experience.
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August 2023 by Anna Kash
I wish they would update the store a bit; It’s looked the same way for years. Items are haphazardly strewn about the aisles, but their prices are still pretty good. They always have sales on furniture such as patio seating and desks/tables. I much prefer other home stores, but I do visit from time to time and usually buy at least one thing. Plenty of parking and Kohl’s is right next door so that’s a plus ?
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July 2023 by melissa iannello
Quick in and out because I knew what I was looking for it wasn't really that busy when I was there so check out was instant
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June 2023 by Chelsey
Most uncomfortable feeling is when your 2 month pregnant shopping with your 4 month old baby and have to use the bathroom with a cart full of stuff and have to leave without anything because they only allow employees to use bathrooms ... what a shame
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May 2023 by Vessa Allan
It used to be a bustling busy store and now looks like a graveyard. If you see more than one customer in there your lucky. Jacked up prices, poor customer service and the rewards coupons do not work and the website doesn't update the purchases. I have really tried to give them a chance but I can't waste my time anymore.
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May 2023 by Mohamed Farah
Terrible customer service & Don't buy any furniture from the store cause you're not gonna get everything that you need My old mother Bought king size bed from them more than half the stuff that you need to assemble the bed together was missingI recommend going to store on transit Better customer service For sure And they gave me everything I was missing Thanks to young lady that works at Furniture department
