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November 2023 by Debra Ambrosoli
They did an excellent job on repairing my vehicle. It was done in a timely manner. The staff was great. I would definitely refer someone to them. Thanks to all for your service
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November 2023 by Ryan Derk
From the very first phone call, right up until the day that I walked out with my keys after the service/repairs were completed, my experience and quality of service was easy, seamless, and very efficient working with CARSTAR Northeast Collision! Their scheduling was extremely accomodating, and the shuttle service was awesome! Highly recommend to everyone and anyone considering or needing any sort of vehicle service or repair. It is very evident that the employees genuinely have the best interest of the customer(s) on mind.
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November 2023 by Samantha Ducette
They were nice quick and efficient. I didn't realize I had accidentally booked at the other location and they didn't even say anything just took me in. I didn't even realize till I got home that I went to the wrong place. They could have given me a lot of grief and maybe on a busier day it would have been different but they seemed fairly busy and still went above and beyond for me. I just went for an estimate but if I get my car fixed by them I will be sure to update on their work.
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November 2023 by Jordan Burkdoll
I am so pleased with the work they completed on my car!! Completely exceeded my expectations. They were also so easy to work with and made a stressful process so smooth. I HIGHLY recommend them to anyone in need of a collision shop!Services: Painting
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October 2023 by Michael Cochrane
The staff was excellent. Tony took care of my claim. He explained all services to be done down to a T. Work performed was of the best workmanship I've seen in quite some time. The front desk associates took care of my rental return and all paperwork, they did a great job. I will highly recommend to friends and family.Services: Painting
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September 2023 by Tammy Ferguson
Use Carstar for all my collision needs. They guarantee all the work done. Even cleaned the inside of my vehicle. Kept me up to date on the work being done. Vehicle was ready when promised.
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September 2023 by Robert Budniewski
Estimate was a breeze, setup date and time for appointment was great. I got the car back sooner than expected even after I added more touch-up work when I dropped it off. Great friendly people to work with. You get what you pay for! Kudos
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September 2023 by Diane Whiddon
On a Saturday when CARSTAR closes at 12:00 PM, it stayed open longer while the staff got all the information ready for my insurance company, arranged my loaner car, ordered the parts needed and scheduled my appointment so I wouldn't have to worry about it over the weekend. My car was finished within the time frame they specified and was cleaned beautifully inside and out when I picked it up. Staff was efficient, courtesy and friendly! I definitely recommend CARSTAR!
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August 2023 by Frank Steckstor
I have used other collision shops in the past, and I will say this was by far the best experience. The staff was very courteous from the initial estimate, all the way through the process. Consistent phone and text updates, the quality of work was perfect and our car was returned fully detailed. Highly recommend.Services: Painting
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August 2023 by Christina Rinehart
My family has been long time clients of Northeast Collision. They treat you like you are their best client and they do exceptional work. My vehicles have come back almost better than new and the work is done right the first time. We don’t use anyone else.Services: Steering & suspension repair
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July 2023 by Audra Hollander
The service and attention that I received from Brandy was well beyond what I ever expected. She really went out of her way to give me the very BEST help. I’m so much more than pleased.Service: Body & Trim
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June 2023 by Mike Brown
Took forever. The auto text app kept saying on time every week. I had to call to check on vehicle 2 days before pick up and then told won’t be ready. Every time some new excuse, and new date that didn’t happen. Second delay they missed a part. Third delay was third party delays. When picked up still wasn’t totally fixed and had to go back for another last part. 5 week repair took 7 weeks and no proactive communication to upcoming delays. My rental was only covered for 4 weeks. Totally frustrating experience. Was a customer for 30 years. No more.Services: Steering & suspension repair
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June 2023 by mark streebel
Very helpful. They did beautiful work and the car was detailed nicely upon pick up. I always go to this location for my collision needsService: Body & Trim
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June 2023 by Jerry Papaj
Repairs were done excellent. Would have been 5 star if I didn’t have to keep calling for updates. Did not receive even one text update.
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May 2023 by Edythe Kelsey Bartz
i crashed my husbands truck and wrecked the back bumper earlier this year. Carstar was struggling with technician staffing issues(what business isn’t struggling to retain professionals right now i guess!), but my truck did eventually come back to me in great condition. they coordinated the rental and the supplemental claim with my insurance seamlessly. i did not speak with my insurance once after they took over. and they vacuumed it out meticulously before i picked it up!Services: Painting