August 2021 by Oksana Gura
One negative was that at the time of pick up, the truck was not available at New Rochelle location and no drivers to bring it over, so I had to drive to Elmsford to pick it up. I was reimbursed generously for the time I wasted and it worked out better at the end. Other than that, it was good to know that when Uhaul trucks are sold out for weeks I could get what I needed short notice. Great customer service, easy return/key drop procedure. Will use again in the future if the need arises.
June 2021 by frank meliti
Very courteous In-and-out within 5 minutes on the road
May 2021 by Ken Godfrey
Great experience, great price. Nice truck. SO much better than U-Haul in White Plains.
March 2021 by Chris Kilheeney
the mechanic working on my truck was awesome!he explained to me what he was doing and why. A+ for him just because he didn't have to do that and the accent i did have to ask him what a few timesJuan definitely makes me want to learn Spanish so we understand each other better next time.
February 2021 by Henry Schmidt
Broke a mirror driving through NYC, made it here at 7pm on a Friday night. Chris and his team fixed up the truck and got us back on the road. They were pleasant and immensely helpful, can't thank them enough!
December 2020 by Isaac Moore
I work for a company that does seasonal work and every year around the holidays we get slammed and have very demanding needs in regard to truck usage. The team at Elmsford goes above and beyond to help us.I'll be the first to admit that as a customer we are a tough client, place a lot of pressure on this team and we always put them through the wringer, but they are always up to the challenge. They are always polite, friendly, amazingly helpful, and calm under pressure.
November 2020 by Alisa Oliver
The BEST!Cherise saved me when I was essentially hopeless after being told by Uhaul that my reservation for my out-of-state move had been cancelled! She was empathetic, she listened, and more importantly she found a truck for me! Thank you, Cherise, for putting your heart into your job and really helping someone when they truly needed it! I can’t recommend this location and Cherise enough- her customer service is impeccable; a true asset to Penske & the Elmsford location!
August 2020 by William A Rimmel Jr
The guys here are pretty helpful, and polite. I transport vehicles for them, and they are busy, yet they still make you feel welcome
July 2020 by Reginald Mouning
GreAt fazt servicr
June 2020 by Thaddeus Gil
April 2020 by Egypt Velasquez
Excellent service! No hidden fees when renting a truck! Joe you’re awesome!
March 2020 by Thomas Silva
Awesome trucks clean and great customer service
January 2020 by Gary Delgado
Excellent produce and unusual items and reasonable rates. The staff are friendly. Highly recommend.
December 2019 by United Builders Chartered Expedite
They never return calls and are exponentially more expensive than other Penskes
November 2019 by rickey odrisco
We've rented maybe 10 trucks from them so far not one of them can I honestly say I was impressed with short on oil never top the fluid joff and always dirty