I love my local Citibank! It's super convenient to withdraw cash and to go banking. I love the branch managers and the tellers they are all sweet and help me with my small change!
Their hours are terrible how can they not stay open past 4 or 5. Hard to deal with that
The wait is extremely long. They see me sitting for over an hour and yet continue to get customers that came in after me. They tell me to wait for the next available employee over and over. Would not recommend.
Great location - I am always greeted happily by my favorite teller (Galya) and if she is not there the rest of the crew is willing to help as well. Would not trust my business to any other bank in the area (and I have tried them!)