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February 2024 by Haley Haviken
never been inside but the drive through ATM is way too small. It is way too small for any car to fit through. My car ( Honda Civic) is just fitting by INCHES. Invest in a wider ATM space.
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February 2024 by Roger Rawlins
Wonderful experience! Carolyn was extremely helpful with my son and myself. Thank you
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December 2023 by Treshia-Ann McDonald
Forty-five minutes before it closed, I went to the bank to open an account. As I waited patiently, no one acknowledged me or even said hello when I walked into the bank. The clerk Cesar later came up to me two minutes before they closed to inform me that they could not open the account because they closed at two o'clock. The fact that his card claims he is a vice president only serves to highlight how poorly he represents the organization! His client care is appalling; he shows no consideration for them. When customer service is subpar, especially when it comes to crucial issues like opening an account, it is disappointing. Without a doubt, I will do business elsewhere!
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October 2023 by S S
We had exceptional service from Ceaser. Very professional and thorough!
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September 2023 by Alphy Mattathil
Drive through ATM never works!
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August 2023 by Samantha J
I’m leaving this review because my mother came home expressing how much associate banker Ahmad Butt was so helpful and patient while she created a new account with Chase. He went as far as assisting my mother with setting up her zelle which I think was so kind! Thanks Ahmad for your service! My family appreciates you!
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May 2023 by Martin Zuniga
Drive-thru ATM goes down at least once a week. This Bank is the worst.
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April 2023 by Darlene K.
The manager Fazah Aftabodeen was extremely nasty and not helpful when I came into the branch to ask why my accounts had been closed out of nowhere. Took my money right out of Chase due to constant incompetence.
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February 2023 by Sonny Obhan
do not open a business bank acct here. horrible branch and chronically understaffed.
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October 2022 by Tatiana Baque
Could not get my money out. Was told to go home and call the 800 number. I called the number and the costumer service person said I need to go to the branch and they would help me. I told them that the branch said they couldn’t. Was told that it was not true.
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September 2022 by Filippo Impennato
ATM machine is always unable to dispense cash. Not an exaggeration I’ve tried 6 separate times in the last few months.
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August 2022 by Bad Lt.
I recently had an issue with an ATM while depositing a check, and was about to cancel my transaction. Ms. Aftabodeen had just arrived and was headed to her cubicle when she noticed my frustration. She approached me and patiently demonstrated the subtlety of pressing the ATM button on that particular machine to complete my transaction. Cheers!
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May 2022 by ping chen
The bank teller was just too lazy. Anything wrong to get the small bills from my business account?
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January 2022 by Yusmeris Lape
No wonder they have horrible reviews. Teller in the first window was super rude. She’s lucky that I didn’t curse her out because I’m still in the holiday spirit. I just walked out. She shouldn’t be working there’s if she doesn’t have customer service skill. It’s disgraceful.
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January 2022 by Daniele Gentilella
I wanted to open up accounts for myself and family and I arrived at 315. I did not the appropriate paperwork so I said I can run home and be back in ten minutes. I was told they can’t see me back it would take too long and that the gentleman needed to be out by 5 he has plans, I’m so sorry for inconveniencing you. I ended up going to chase on Franklin avenue and had a complete 360 experience