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December 2023 by Pamela Aroff
This store has the best customer service people. Alex is great, he helped me transfer my old phone into my new one. Very patient and helpful. Highly recommend this verizon store.
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December 2023 by Nancy Stanwood
The Best Verizon store ever!!Mike is amazing at a lost art of customer service.Definitely get your phone here.
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November 2023 by Kathryn Rodriguez-Barry
This store was the absolute best! Mike was able to help me out with my broken phone and the entire team’s customer service was above and beyond. Will definitely be back!
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November 2023 by Kristin Frank
Maribel Franco .Wow, words cannot begin to describe how wonderful Maribel is. Her customer service skills should be taught in a class! She was patient, helpful and beyond kind.
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November 2023 by Heather Medica
Maribel F - fantastic service! I’ve been a customer for 20 years and never have I had the customer service that I experienced with Maribel. Absolutely top notch! I highly recommended!
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October 2023 by pietro tumminello
LOVE THESE GUYS! Anytime I need help they’re there for me! Always tell everyone to come to this Verizon store! HANDS DOWN THE BEST VERIZON AROUND!
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September 2023 by vincent scala
I’ve been a customer of Verizon for about 30 years. My favorite store BAR NONE is NYCOM in West Hempstead, NY. The service is phenomenal. Mike, Lino, Alex…. Everyone is friendly, professional & helpful.Highly recommend
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September 2023 by Steven Ferrufino
Maribel started to help me with purchasing a new Apple Watch. After shipping hiccups and working closely with her, I could finally go to the store to get my watch. Alex finalize my order. Maribel and Alex were able to help me meet all of my wireless needs. Thank you so much for the amazing customer service. Great teamwork. 5/5 stars definitely recommend coming here.
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September 2023 by klumzee klumzee
Had another great experience at this specific Verizon location in West Hempstead (Franklin Square). The first time I went with my 92y/o client (whom has been coming to this location for years). She was having some issues with her cell phone. Teddy assisted us, he was extremely knowledgeable and helpful but we had to leave abruptly because it was a long process and my client got very tired. Teddy was very understanding and nice about us having to leave and suggested we set some time apart to return and plan on being at the store for a while. We finally got the opportunity to return to the store to complete what we were doing, Alex assisted us and completed everything with no problems. He too was extremely knowledgeable and helpful, and although my client is loosing her memory & doesn't remember the guys at the store they sure do remember her. All the employees at this location are friendly, knowledgeable, helpful, patient and willing to go the extra mile to make sure their customers are taken care of and satisfied. I highly recommend visiting this location for all your Verizon needs if you live in or around the area! Thanks again for the wonderful customer service and for having great personalities guys.~Roslyn & Dee
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September 2023 by FAY KATZ
I came into the store and Alex remembered me right away. He was so nice and wanted to help me right away! He was so helpful and very patient! Someone else would tell me to do it myself but not him. He seriously is amazing.He walked me through what to do step by step! I was surprised that he wasn’t the manager of the store. While he helped me, he helped whomever came in. Alex is extremely capable and very knowledgeable! I am fortunate to live close by and know that he is always there to help!
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September 2023 by Matthew Arasmo
Alex was a huge help. He did my setup, answered all of my questions well, and made things super easy for me. Was a great experience where I felt like my wants and needs were their first priority.
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September 2023 by frances stancati
I had a wonderful experience with Alex Squiciarino. He was kind patient and explained all my questions…. I had a problem with my old phone and had to buy a new phone unfortunately I was out of town and was told my phone was broken and needed to buy a new phone…When I returned home I found out that nothing was wrong with my phone….Alex and Michael Sperduto the manager came to rescue and took matters in their hands and straighten everything out. They were honest and trustworthy and will never do business elsewhere.
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September 2023 by Keira Gewert
Maribel Franco was extremely helpful today. She took care of our iPhone issues quickly and professionally. Wonderful Verizon employee.
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June 2023 by Anthony Maffea
Was a 7 year customer of AT&T but unhappy with service. Was debating on Verizon & another place but after talking with Mike S for a good half hour, I decided to go with Verizon. We walked in & the staff was super friendly.Alex helped us switch over 4 lines to new phones, got us every discount he could find that we were eligible for. Also spent the time to make sure my wife was able to see everything on her phone (vision problems). Will be saving a ton of money with new equipment.Thank you to Mike & Alex for a super smooth transition.
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June 2023 by NinaMaria Scifo
I love going to this location mike is very helpful and knowledgeable! The team always makes it happen! It’s a professional but fun atmosphere! 5 stars
