January 2020 by Lisa Conter
I went in today to update my iPhone and met Jennifer. Jennifer was awesome, she answered all my questions and the sale of my new phone went extremely smoothly. She even took the time out to pair my phone to my car. I have always dealt with this location and have had good experiences, I would never go anywhere else. Thanks Jennifer, loving the new phone.
January 2020 by Jennifer Schmidt
we came in because my daughters phone wouldnt activate And were assisted by Jennifer. She went above and beyond to make sure everything was straightened out for us and helped my daughter get everything back on her phone! She was truly amazing
January 2020 by Keith williams
We went here to change one phone. The associate, Jennifer, was very helpful and knowledgeable. We ended up upgraded 2 phones and and Jennifer made the process painless and easy.
December 2019 by Giselle Reynoso
My whole family recently switched to Verizon and came to this location. Chazz made us feel welcome and was super informative and helpful, giving us a full run through of our plan and taking care of our phones the whole day. Highly professional and straightforward. We?ll definitely return for all our Verizon related needs!
December 2019 by Christine Denicola
My whole family has been coming here for years! I highly recommend this place & would never go anywhere else! Jay & Jennifer are the best!!!
December 2019 by Pearl Elion
I?ve been working with Jay for the past four years
December 2019 by Rose Crespo
EXCELLENT SERVICE!!!!!!I recommend them ?.....Jay Singh was very helpful and knowledgeable.....Jenniffer Castillo Was also knowledgeable and Super Helpful......Thank you both for making my experience at Verizon easy.
November 2019 by Danielle R.
The people that work here are disgusting and dishonest, especially the manager Jay. I was hung up on multiple times (saying they lost service at a phone store lol). The number is also a cell phone with no set up voicemail. They deserve 0 stars and I will make sure no one in that area will EVER go there. I will be reporting them as well. All I wanted was my grandmother's cell phone back and they cannot do that for some reason. I heard about 5 different stories from them.
November 2019 by Adil Sheikh
Jennifer was amazing. Knowledgeable, courteous, showed flexibility as I came in for an upgrade a few mins before closing. She Washad great phone skills as well. I was a district manager for Mattress Firm and general manager for a best buy mobile stand-alone store so i know good service when i see it. Overall had a great experience !
November 2019 by James Mccormack
Employees were very good. Looked to get you the best deal for your needs.
October 2019 by Monica Nadasky
Very friendly and easy to talk to . Understands customer service. Jay, the store manager was efficient and easy to deal with
September 2019 by Anna Sforza
Great service. See Matthew, he was so patient with me and my daughter. He found the best and most cost effective way to get us 2 new phones.
September 2019 by Roger Pokorny
Great cameras on their phones!
September 2019 by Jonathan G.
Can't trust these guys, DON'T shop here. These guys are thieves. Said they were taking $150 as a down payment on phone purchase. Found out when I received my first bill from Verizon that Nothing was taken off. At the time of purchase they covered their tracks by saying that their printer was broken so they couldn't give me a receipt and that they would just email it to me, they didn't.
September 2019 by Michael Z.
This is literally my first review.. that's how bad of experience I had.. they are dishonest, don't trust what they say .. your your bill comes it will be different than what the promised and there will be hidden fees
August 2019 by Karen Hayes
I recently purchased an IPhone from Nathan. He went above and beyond in assisting me with the purchase. He was very patient in helping me set up the features and settings as well. It was a pleasure working with him.
July 2019 by CECILIA BURMANN
Su was very sweet, helpful and informative. I appreciate everything she did for us to help fix our issues.
July 2019 by Thomas Olivares
Very good service.... Jenn was extremely helpful...... Thanks....
June 2019 by Renee Preuhs
Matt was Very helpful and pleasant he was a godsend.
May 2019 by Elliot Reichman
My experience being here was very welcoming with Matt n Su they made me feel valued as a coustomer they were very accomadating I was happy that Su was able to set everything up for me and was able to walk out with my new phone ty guys.
April 2019 by Marie Joseph
I am from out of town. I had to get a new phone while traveling! I had such great service that now I travel from Philadelphia to NY Long Island just to make sure that I get service from them! They are fast but better yet they really know what they are talking about and donâ??t try to sell you what you donâ??t need or want! Ask for Rob!!! He is the best but Iâ??ve never had a bad customer service associate! Only place Iâ??ll go!
March 2019 by Rita Zervoulakos
Matt is Amazing he made the switch from att to verizon so easy transferred all my data. Very upfront and honest. Best call phone experience ever
March 2019 by Rosemarie Laluna
Came in to verizon to look at getting a new phone and the sales reps danny and matt beyond helped me out. He was very knowledgable and friendly, helped me find the right s10 model for me and even hooked me up with the new promotions. If you need anything i highly recomend stopping by and seeing them.
January 2019 by Madeline Prush
Great store! Su was super helpful, I called ahead and asked her put a phone I wanted on the side for me. She had it in stock and was waiting for me when I got there. She knew all the deals and bundles, super knowledgeable. Showed me what available but didn't pressure me to get any of it, thanks Su!
January 2019 by Roberto Pena
Matt was very informative and friendly. He did a great job for me and my wife.
January 2019 by Lisa Demas
The staff is always warm and welcoming. Avi is great. Only store I will go to
January 2019 by Susanne Phillip
Came in to Verizon today feeling extremely frustrated as my cell phone fell on my way out of the car earlier. At first, I couldn't remember my gmail username nor password, Su exhibited a lot of patience in helping me to remember what they were. After several attempts to no avail, it occurred to Su that we should try retrieving my gmail info by my cell phone number. To our surprise it worked! Thanks to her creativity!
November 2018 by Simjo Edappara
Dishonest business! Needed a new Sim card. Called Verizon customer service and they advised me to go to any official Verizon store to pick one up for free. I went to this store and the owner/worker told me it's $25. I explained to him the Verizon customer service told me it would be free but he wouldn't budge. I ended up going to the Verizon store on Hempstead Turnpike and was able to get the Sim card free of charge. Would not recommend this store to my family and friends.
November 2018 by Joseph Carbone
I stopped at this Store on Oct.29th because i was having problems with my cell phone I was quickly asked if someone could help me and Harman did all for me. Harman was courteous and patient I was very happy & would recommend this Verizon Store to all my friends and family.
October 2018 by Abhi chandi
This Verizon store is super GREAT n staff r very helpful N very very professional n amazing staff. Specially Jay was very helpful n excellent n he gave the best service. Thank u jay. ð??ð???I will definitely recommend to all my friends n family. I live I queens n I went all the way to this Verizon store in Longisland only bcoz of the excellent service. Not 5 star but I would say 10 star or 100 star. Two thumbs up for this storeð??ð??. Very helpful. Even very knowledgeable staff. Thank u guys very much. ð???ð??ð???ð??