Mixed performance. They do form relationships with customers and show an interest. But one time, we sat for two hours while they us up with online banking. It's impossible to get them on the phone. I wouldn't use them. Chase is much better...products and services are better and they respond to inquiries and problems.
September 2018
I have always had excellent service at this branch. We refinanced last year our mortgage and yes, it took a long time to process, but you can't beat the interest rate we received (2.75%). Overall, I'm a very satisfied customer.
