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November 2023 by Lisa Z
Very easy and no pressure. Donald was the sale associate who assisted us. Donald was very nice, knowledgeable and able to answer all our questions. He made buying our furniture a stress free experience.
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November 2023 by Frank Buschini
From the moment we walked it, we felt we were in the right place. Jaivanni introduced herself right away, asked if we needed any help then allowed us to browse the store without any pressure. Once we knew what we were looking for, we found her on the floor and asked for her assistance. Not once did she pressure us in regards of an upsell or more expensive choices. She was very quick and knowledgable of what the store offered. Once our final decisions were made, she showed us the quotes and offerings and offered her expert advice. Again, without feeling any pressure to but right now from her. Ultimately, we did make a purchase and can’t wait for our new furniture to arrive!As far as length of time, in store, we were prepared to be there for a while. Because of Jaivanni and her expertise we were in and out in under an hour! She is an excellent associate!!
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October 2023 by Loretta Dratch
Our saleswoman was well versed in all the info about laz-—boy recliners and others products. Her name is Jaivanni warden. She was excellent
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September 2023 by Anne Horton
I worked with Jeremy Artman, he was very knowledgeable and helped me make a great selection!
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August 2023 by Karen McMahon
My 88 yr. old father needed a new couch. Don greeted us when we walked in & it was amazing to work with him. Don quickly understood exactly what we were looking for and even advised us on other options to help my dad. It was truly a wonderful experience. Don was very professional and real! He did not try to over sell. I would highly recommend Don at La-Z-Boy!
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August 2023 by Barbara Barker
I had a great experience buying my new couch here. George is fantastic - very knowledgeable, patient, and flexible. It took me a few visits to decide on the fabric I wanted in my new home and he never pushed me to buy. George also made the finance process a breeze. Donald was also very helpful! I'd highly recommend the Hartsdale La-Z-Boy location
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July 2023 by Lagian44
I was very happy with my experience. The salesman was very pleasant and not pushy at all. He listened to what I was interested in and didn’t try to steer me in any other direction.The only reason I didn’t give 5 stars is because I asked how to clean my new couch if a spill occurred and he said I would get a cleaning kit with the delivery of the couch. Right after the delivery men left, I realized there was not any cleaning kit that came with the couch.. I haven’t had a chance to call them but I do intend to.The bottom line, a great experience and the salesmen that was so nice and helpful. The couch is A1 quality.
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July 2023 by Steven Bento
Had a very pleasant visit with great attention and service by the sales associate, Donald Lowe. I was able to purchase a power recliner at a fair price.
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June 2023 by Bernadette Rossing
I had a Great experience with George, I already had bought a couch and loveseat George was the sales man! I was Glad he was there and could help us with ordering a power-recliner to Match the set we bought!!
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June 2023 by Marie McDonough
John was very knowledgeable and presented several choices of your recliners. Can't wait for it to arrive next week.
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June 2023 by Joan Goss
George greeted us and helped us around the store while explaining all the differences among the various sofas. He was very helpful.
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April 2023 by Diane Hurd
I had an extremely positive experience with buying furniture at Lazy Boy in Hartsdale. The sales team was professional and knowledgeable and the designing consultant, Lexi, was quite patient and generous, spending an exorbitant amount of time as she skillfully coordinated and helped me select fabrics and furniture pieces for my newly renovated home. I can’t wait for them to arrive!
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April 2023 by Cathy D
Jeremy was great. Didn't push me on my first visit, nor when I brought my husband back later. I brought pictures of my room and he helped me with fabric selection too. GREAT experience!
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January 2023 by Geraldine
Jonathan understood that I was under time pressure m, found what I needed and secured it for me. He was very professional and kind in a difficult situation.I would have liked an opportunity to have a better fabric selection but had to take what was available quickly. My husband is very ill and I needed a sleeper sofa so that I can be available 24/7 and I have limited space. This met my needs if not my desires
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January 2023 by bc42875
Excellent sales staff that explained all purchasing and financing options. Not pushy and considerate of all personal choices. Overall a great experience.
