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February 2024 by Todd Larnder
I ordered a well done pepperoni pizza for pickup. It was ready when I got there, but when I checked it on the way home I had to pull over to take a 2nd look. I checked again and the pizza was raw all along the side and toppings falling off. I took it back and the girl said she pushed it back in the oven because it didn't look done and she said she thought they put too much cheese on it. This pizza could have easily used another 5 min in the oven. She refunded my card and said the card would be credited within about 3 business days. When I asked if they would give me a coupon for the inconvenience or anything else she said they can only remake the pizza or do a refund. I guess it doesn't matter that I brushed all the snow off/heated my truck and drove from Clarkson to get it.
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February 2024 by Jonathan Wood
Best one in the chain is this location. They make great pizzas, simple and elaborate.
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February 2024 by Joshua Brown
Ordered 1 medium heart shaped pizza and 2 small heart shaped pizzas and was delivered a wrong medium. I called 3 times and it was busy each time. Spoke with someone who told the manager my pizza was wrong and they remade the pizza to the other customer who got my pizza in the first place which I figured out when I called an hour later wondering where my pizza was. Finally I’m told they will send a new pizza out but don’t know when it would get to me. I get my pizza and they gave me a raw pizza. When I called to get my money back for the pizza they told me they don’t do refunds only can remake the order. I have never heard of such b.s. steer clear of this abomination of a pizza joint
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February 2024 by Terrance Ray Trybus
You just can't beat Caraglio's Pizza. There are many different locations in the Rochester area, so pick the location that is the most conveniently located for you. The many types of pizza, wings and other items provides enough variety that there is something for everyone. Join their rewards program, and take advantage of daily deals. Monster Slices are always a great option.
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February 2024 by Pat Whelehan
Took 10 minutes to heat up a piece of pizza that was made the day before , pizza was gross and the store is disgusting. I'll go to any other place next time I want pizza. Next order, 40 minutes late , couldn't cancel order and girl was rude.
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December 2023 by Karine Rose
Best peperoni pizza in town!
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November 2023 by Eric
A decent pizza place, a little pricey. Pizza!!!
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November 2023 by Gianna M.
Pizza was good and warm but the wings were cold after an hour and 20 min wait with was said wait time was 45 mins
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October 2023 by Michelle B.
I'm surprised by the outdated reviews. Ordered from Caraglios for the first time today and it's one of the best pizzas I've ever had. Delivery was faster than promised, too. Definitely a new favorite.
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October 2023 by ForeverA *
Placed an order online to be picked up at a specific time. Walked in two minutes early and was told it'll be another 15 minutes before my order will be ready. Wouldn't recommend that location.
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October 2023 by Robert Jones
food very yumm yumm in my tumm tumm. make me be happy. big thumbs up.
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July 2023 by David Beswick
We had a bad day, today so we ordered from Caraglio’s. A Cappicola sub, a pulled pork sandwich and an order of onion rings. What we got was a sub with 2 thin slices of cappicola and a flattened cold pork sandwich, no onion rings.I called the store and spoke with the manager, who is the person who actually took the order and was told she never heard me say onion rings but she’d be happy to send me an order if I paid for it.Yeah, I’m going to wait another hour for onion rings…not.This was not the first screwed up order but you can bet it’ll be the last one. I’m done with you, goodbye!
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April 2023 by Adura Eunice
When they do what you ask they have the best Pizza and feel like it was made just for you.I love it.
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March 2023 by Genuine Family
Pizza was ok, but it was nothing to brag about. The wings were dry. I was very disappointed. I don't know about their other food on the menu, but as far as pizza & wings, it wasn't as good as I thought it was going to be.The cashier didn't know anything about what they were selling.
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December 2022 by Sheri Smith
The food is excellent ? 10 out of 10.The people are nice very helpful ?,There is not much space to eat in this restaurant however otherwise very nice place.
