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November 2023 by A
These people are so good to me and my vehicle!?! it’s always a pleasure to deal with them when an accident occurs. They are speedy, reliable and don’t give the runaround like most. This place is awesome. I just found out the car companies don’t ship the new part and the damage Has to be repaired individually and painted so by far my car looks spectacular and this place is awesome from the receptionist to the paint to the brand new hood. I have been using this place for over 15 years and will always come back even from South Carolina which I have. ☺️
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November 2023 by Ashley P.
Finally an establishment that cares about your vehicle and you as a person. From rental problems to drop off and pick up times the Burnside Collision team is phenomenal. This team puts your needs first and keep you informed every step of the way on the progress of your vehicle. I have been using this place for over 10 years and never had an issue. The fact that they go out of their way to help is a service that doesn't exist anymore which is why I stay besides, they keep you updated every step of the way. Thank you team! Oh, let me also add that I believed when you got into Collision, the car brand would ship a new hood to attach to your vehicle, but I found out I was wrong as the work is done individually at each stepincludingpaint/and or removing dents so the work is superior and looks like I just bought it! I don't know how they repaired my hood this spectacular!!! Thanks everybody.
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November 2023 by Jay Duquelman
This guys are great,friendly staff and outstanding work! Thank youService: Body & Trim
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July 2023 by Valentina Cantelli
If I could give Burnside Collision endless stars I would. 10/10 experience from beginning to end. This is my 3rd time using them (I have bad luck with my car) and I will continue to go back every time! Susan and Lenny are extremely welcoming and treat their customers like family. The whole staff does amazing work and they get the job done fast and efficiently. My car is always returned in pristine condition inside and out. I HIGHLY recommend!
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July 2023 by Amy Dashoff
I had a nightmare of a situation last week... my 12 year old daughter lost our only set of car keys and I had to go find the old ones and have the car towed to the nearest dealership so the old keys could be reprogrammed. I wasn't able to be at my house when the tow truck got there so had a neighbor meet them and give them the extra keys. The whole process worked wonderfully. The car got to the dealership, they handed them the old key fobs and I had one less thing to worry about. Definitely the best part of my bad situation. THANK YOU!!!!!!
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May 2023 by R M
Burnside Collision on a scale OF 1 -10 is definitely a 10. EXCELLENT work, VERY professional, all-around solid service; I HIGHLY RECOMMEND THEM! .... If you're not close to them, it's worth traveling, you won't be disappointed!Service: Body & Trim
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April 2023 by Mel Jablonski
I often don’t write reviews but after my experience at burnside I had to. My car was in bad shape from an accident when I brought it there for repair and from the minute I walked in everyone was so genuinely kind. The staffs first concern was that all parties involved in the accident were okay. Everyone I interacted with truly wanted to help me. It was convenient and easy to get to from Rockaway beach. My car looked brand new when I picked it up!Service: Body & Trim
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January 2023 by Frank ruv
The car when done looked better than new. Friendly staff with high quality work.
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January 2023 by Dana Sharabi
Excellent service from beginning to endAll the staff are friendly, hardworking and really make sure all repairs are done properly and as quickly as possible. Answered all my questions, super knowledgeable and patient, which is so important when dealing with the stressful situation of unexpected car repairs.Lenny was extremely helpful and immediately knew what to do both times I brought my car in. If I ever need anything again, I will 100% be back.
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December 2022 by Eddie C
Very professional and gave me their full attention from the time I walked in the door. The work is as if the car had just come out of the dealer showroom. Highly recommend them!
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December 2022 by Tiana Mathis
Staff is very professional and polite. They worked ony car and got it back to me withing 3 business days. I would recommend anyone to this shop.
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October 2022 by Tanya Rodriguez
I would love to invite anyone in need of any auto repairs to this location where you will be treated with such professionalism from the minute you walk in to the office by the entire staff, Not only do they make the process smooth and easy but very informative throughout the entire process and not to mention the timely manner in which my repairs while done. Overall phenomenal work and I look forward to returning with my future business. Keep up the great work guys. walked out a very satisfied customer ☺️Service: Body & Trim
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October 2022 by Krycee Cheri
Don’t hesitate come here. They really go above and beyond to have everything run smoothly.Service: Body & Trim
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October 2022 by Joe F.
Great shop , Susan in the front office is so thorough and knowledgeable.
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September 2022 by Shizzle L.
The Management is about the only thing good about this place the workers or 1 specific worker is a f****** thief . He stole money and also 2 pairs of blue tooth headphones I left in the car by mistake because they needed to take my car back somewhere after finishing a decent job to a place where a worker drove my car when it was originally agreed that they would tow it there
