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February 2025 by Melvin Medina
75 year old man walks into this bank, his debit card is stolen in side Chase bank at this location in front of everybody. Nobody in the bank would help. Chase allows the thief to withdraw $8200 on the same day. Chase will not give back the $8200 and will not let the Police to the investigation, to find the thief.
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October 2024 by Eddie Rosario
Helped me once, I called back and they hanged up on me???? Explain
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April 2024 by Yamwattie Bipta
Excellent
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April 2024 by A O!
I needed someone to verify for the US Treasury that I had an account at Chase Bank. Naima Alom, Asst. Vice President, Chief of Uselessness, chose to cite and internal memo as to why she could not provide me with a stamp/ seal/ medallion/ signature needed.
When asked for this policy in writing, she could (would) not provide. I called the main contact number and I was told that they will get me on the phone with someone at my local branch to help me because they should be able to stamp my forms (the same branch I just left).
What. Type. Of. Circular. Logic. Is. That?
Anyway, everyone I spoke to was polite. Just ineffective.
Shout out to Tawana though.
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January 2024 by Elechain
I mean I never spoke with the bank tellers but they seem nice enough. The machines work... usually, and I can take cash in and out ?
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September 2023 by Tawhid Khan
Worse customer service ever, they need to change up all the staff. Make you wait in line to tell you that they are busy they need more time and tell you to go to other branch.
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August 2023 by Mintukiran Singh
Branch manager really annoying behavior ! Very disappointed for this branch! First time , it happened with me ! I really request this is branch management should be fired! Cause of his behavior with client ! ??
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August 2023 by Girl Frani
Terrible experience, Terrible wait time, Terrible customer service. I would never bank with them or recommend anyone to do so.
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July 2023 by Krishnanand Thagore
Was help by nemeise excellent service
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June 2023 by Arun Bhatti
Very bad service
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May 2023 by Natasha Williams
Terrible customer service never answers. Waiting really long just to get my new credit card in the mail because they didn't answer me last time. 7 to 10 more days because nobody here answered or attended to me when I called about not receiving my card past the days I'm supposed to receive it.
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February 2023 by Christopher Singh
They need to stop closing up the door to the ATM in the night people deserve to have the right to there hard earn money anytime they need hire security to keep pan handlers out and clean the place up.
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February 2023 by Isabella Rose
Went to take out money from the ATM here and there was dried blood on two of the bills. Never again.
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January 2023 by Ryan Flawless
If you ever need to make an appointment, please make sure to make it with Tiwanna. While I have had a couple less than stellar experiences with a few tellers at this branch, the personal banking experience with Tiwanna is amazing. She caters to all your needs and goes above and beyond to make sure you get ALL of the answers you're looking for (which is a relief since so many people turn you away if they don't have experience with your specific issue).
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October 2022 by Kaur kaur
I'm a visit to chase back today am so happy I'm a visit to chase back his service excellent.speical thanks for Naima alom mam,
