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September 2024 by Victor Tarana
Quick and efficient
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September 2024 by Ty Stitt
No problems to this point
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September 2024 by Andrew O'Brien
The sales staff there are good but the service department has been a negative experience . My new vehicle was brought there for a 3 month check up and I asked about noisy scraping noise when applying brakes . Their diagnosis , new rear rotors needed . Bit of a shock for a 3 month old car . Driving away , I noticed the noise was still there . Turned around and they assessed further , they said the front rotors also needed replacing . All covered by warranty but still a shock that all four rotors need work after on 3 months of minimal driving . After they had done all 4 , the noise was still there . The tech said to drive it for a while and it will go away . A year later the noise is still there . I think they replaced 4 rotors for no valid reason.
6 months later the vehicle showed a “door fault “. Shultz service checked the error code and said I needed a new door module . They said it would take “only 1-2 weeks “ for the module to arrive . I called after three weeks and they said it was on back order , “call in a month “. I called in June , in July and August and no luck . In Sept the part was in and ready to install . After waiting in their waiting room for two hours they said “bad news, we installed the module but now another door fault code has been triggered . We can order another part and replace it in a few days “. I declined and said I would take my business elsewhere . At a different dealer the service manager implied that Shultz probably did not install the originally ordered module and then have it trigger a new door fault . He thinks Shultz misdiagnosed the original door fault and ordered the wrong part
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September 2024 by Wayne Hartmann
I have had an excellent experience purchasing a Chevrolet Traverse from this dealership. Even though I live in South Dakota the transaction was easy and the communication with Joseph my sales person was excellent. There was never any loose end or dropped balls. I would definitely buy from them again. It was a pleasure dealing with everyone I had contact with at the dealership.
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September 2024 by Neil Delaney
Always so friendly and they go beyond and above to make sure my vehicle is perfectly maintained. They let know in advance about timelines of when things may need change or repair. Very fast and have a very large and comfortable waiting area.
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September 2024 by Heather Furlow
My sales person of course
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September 2024 by Danny Clark
Ang was fantastic and great to deal with. He went out of his way to show us the units available and make us happy!
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September 2024 by Russell Sciandra
Fast friendly service
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September 2024 by Artie Sweatman
My engine may have been ruined because a Shultz "tech" put my valve cover gasket on wrong and my engine was driven without oil as a result. All of this after I specifically asked not to do the service.
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August 2024 by Cathy Pitts
The service staff were very polite and got my vehicle in right away.
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August 2024 by Courtney Foster
Sold me a car with a right rear shock leak, warranty is bs won't even cover it, do not buy from here
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August 2024 by KC Wilkerson
I feel like I am part of a family. A very special experience for me, as I am in my 60's, because they care about how well I adapt to the new technology. And, they are available for questions. Joe especially.
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August 2024 by Ronianne Kuczenski
I was having my 45,000 mile check up on my transmission they picked my car up at work and when completed they returned it back to me
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August 2024 by Barbara Colburn
Their service manager named Will has got to be the nicest guy I have met in a long time. Very refreshing!! Super nice.
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August 2024 by Randy Slingluff
Sales team helped my wife get the car she wanted
