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September 2022 by Katie Johnson
Extremely rude, nasty owner. Booked a rental truck online, received a VM that they don't have a van available... annoying, but normal. I called back to see if anything else was available, and if not do I get my deposit back. He started off aggressive and the call continued with him yelling louder by the second, because he had nothing "one way" available (I was fine without a one-way, but he wouldn't even let me say that). He said my reservation was cancelled and there is no deposit, none of which was true. TBH I guess I should have used the word "hold". After getting yelled at by him, I called the Budget 1-800 number. Reservation was not cancelled, they have a ton of trucks listed available at Ed's, and hold was still on my credit card. Ed doesn't bother to tell Budget he has no trucks available "for weeks", or that he is cancelling reservations or anything. I guess this keeps him listed on their website... for what purpose? Who knows? Maybe Ed just likes to ruin peoples' days. Do yourself a favor and go anywhere else.
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February 2021 by Dean Beach
Ed's a great guy, straight shooter.
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November 2020 by Susan Yerkes
Always great service
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November 2019 by Joseph Carney
Ed goes above and beyond to help his customers! A service and experience you would NEVER receive when using other rental companies such as *cough* U-Haul *cough*! Ed’s Budget truck rentals is my one and ONLY “go to” for all business and personal truck rental needs!!! A+++
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September 2019 by Alex Kahn
I rent from Ed several times a year. The trucks are always nearly new and in great shape. The rates are the best in the area. Ed communicates clearly and often allows some flexibility in returns. I have rented from all the local places but this Budget is my preferred rental whenever possible.
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September 2018 by Jordan Dick
Buyer beware. They call it “Budget†for a reason. Trucks are all disgusting. They are not cleaned and are potentially unsafe.
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September 2018 by Andre Noel
After contacting local rentals to no avail (uhaul) budget at the last minute had a truck ready for my move.
