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November 2023 by Tyler Mason
So far so good. Brian was friendly and helpful and the unit is clean.
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October 2023 by Anna Geddes
Rented a small unit yesterday and this place is great. Organized and clean. Brian is super helpful and will take good care of you!
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October 2023 by Ellen Yeomans
The manager, Brian is so helpful, welcoming, and professional. Extra Space Storage was a good place to store my belongings for a couple months while I waited to move into my house. Highly recommend.
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September 2023 by Jeremiah Mergendahl
Very polite, very helpful!! First time getting a storage unit and didn't know the first thing about renting one, I know it's not rocket science but always helpful to know what you're doing.... Lol! Anyway on the phone renting the unit and she told me about the opportunity's to save money and how to do it, she could have just made me spend my money but she didn't! Shows they compassion for their customers& I'm grateful for it, so Five stars from me and not to mention the unit was immaculate!
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September 2023 by Patrick “Garrett” Cotter
Brian and Ed were extremely helpful. I had some difficulty with other storage companies but these 2 gentleman helped tremendously. between pricing and customer service I give them an A++
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August 2023 by Harriet Wagner
Rented a unit today. Meet with Brian. He explained everything very easily. Answered any questions I had. Very neat and clean.
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August 2023 by angela harden
I am a 66 year old woman on a fixed income. When I first got the storage unit I thought that I would be ok but, boy was I wrong. Every nine months my payment goes up over $70. Like I said I am on a fixed income and now my payment is over half my check. There is no way that this can be legal. All the 5 star reviews that I see must not having their payments going up Every 9 months.
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August 2023 by JOHN GARCIA
This is our first time using extra space storage. Devon, The first associate we spoke to at the 1-800 number was friendly and informative. Our experience so far could not have been better! Brian, the site manager was ever so pleasant to deal with in person! He went above, and beyond explaining everything and answering all of our questions. Will gladly do business with them again as well as recommend them?
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August 2023 by Kathleen Gavin
The staff of Extra Space have been very helpful throughout my 18+ months of unit use. Many Thanks for their friendly, professional service!
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June 2023 by Ima Maker
Brian was super helpful. The place is clean and well-lit. Dollies are available. They also store flatbeds campers and motorhomes. I recommend this place!!
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May 2023 by M. Ash
Clean, professional, secure, and easy to get a hold of them. I chose them over another place that never answered the phone or called back. It was super easy to get a hold of these guys and they had multiple promotional options to choose from that really helped out financially. Everything is streamlined and I was even able to go after work when they were closed and access my unit without having to leave my job early. Great spot!
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May 2023 by Elizabeth Lasher
I’ve been a customer of Extra space storage for years! Everyone is so kind. When we have a question or any concerns Matt and Brian are always right there To assist with no hesitation and always so friendly I definitely recommend them to anyone looking to store some extra belongings.
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May 2023 by Kristina S
Cleanest and fastest storage place we’ve found. Honestly we chose them because they provided an easy online reservation system and had the most convenient location. But Matt, the manager, was super friendly and made the process simple. It’s more expensive than other local places, but worth it for ease and security.
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May 2023 by Laura McKenna
Extraspace is much more expensive than other storage companies in Kingston and they raised the rent from $296 to $373 after three months. Prior to moving out they told me on the phone that they would pro-rate the last month's rent for the days I didn't use the unit, but then denied ever saying so, and declined to do it. Additionally, they charge extra for insurance and for the lock, and my things were covered in dust when I removed them. I also found a tick on top of one of my items. Beware, there are much better storage places in Kingston!
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April 2023 by Sarah Elizabeth
The guys here are great! Super friendly and made the rental experience seamless. If you can catch one of their flash sales or watch the website for specials, you can get a very reasonable rate. Site is clean and seems very secure.