-
February 2024 by Michael McCormick
I recently came into your dealership looking for information on a couple different vehicle's I was in the market for and I had the absolute pleasure of being helped by one of your salesman, Patrick Meyer. I was a little nervous and worried about looking for my first new car alone and also with hardly any information about the process of doing so. Patrick was absolutely incredible in explaining everything to me I wanted to know about the cars I wanted to look at and all the different options that are offered too. He was very personable, patient, and extremely helpful during the whole process. He made me feel at home and relaxed throughout the whole experience and I will definitely be back in the near future to purchase a vehicle from him.
-
January 2024 by 86 Automotive Detailing
Had a great experience for once at a dealership. I needed to buy out my lease and Ashley was really helpful in explaining the process and helping me navigate the remote application and getting all my documents in order. Thank you, Ashley Sadler, for making my buyout pain free and making me laugh throughout the process!
-
January 2024 by Eileen Mastrantuono
Jordan and John were super friendly and helpful and made the process of purchasing new Buick easy and fun. I love my new car!
-
January 2024 by Colleen McAdams
We had a fantastic experience at this dealership! I would like to highlight the sales manager Jordan Ray for how friendly, knowledgeable, and helpful he was. He really went above and beyond to help us find the perfect vehicle. The other staff that we interacted with were also fantastic, they were very helpful with every aspect of the buying process.The process of purchasing was seem less and almost effortless. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
-
January 2024 by Dawn McAdams
I couldn't wait to get a new car and what a wonderful experience I had with their sales manager Jordan Ray. He did an excellent job showing me different options that I wanted and found me my perfect vehicle. He was great with working with me and showing me all the functions of the car. I'm new to the features and sometimes have a hard time with the new technology. He answered all questions and walked me through everything.I would not hesitate to tell someone to go here and will definitely buy my next car there.
-
January 2024 by Daniel Sozomenu
Pains me to say this, as they seem well intentioned and I'm not one to write reviews. That said, I must in this case; I've bought and sold more cars than most and so know the process well. Two days of back and forth to secure an appointment about a car of interest. On day of said appointment, in confirming availability, I discover something most ugly: the car price had gone up 9K overnight. Allegedly a dealer oversight / "mix up." Understand that I was not alerted to this change; I would've shown up to the appointment after 2.5 hours in the car only to be flummoxed. Dealer would not honor previously posted price. Very disappointing and manipulative as I'd intended to purchase. Separately, dealer would not heed standard request to quote ballpark extended warranty figures remotely--rather hiding behind the "that must be discussed in person" cliche, an antiquated dealer gimmick to lure you to the store. Again, given my obvious and patent interest, this was very off-putting. Really dispiriting about face given the ostensible candor in the run up to the appointment. Oh well, live and learn.
-
January 2024 by Lauri Spagnola
Jeremy was an awesome salesperson, never pushing a sale on me. He only had my best interests at heart. He explained every detail about the vehicles functionsand he made absolutely sure I was making the decision. John in the business office was also one of the nicest people. He was funny, but very professional, and also exceptional at explaining everything throughout the process. I am so glad I came to Romeo and have already recommended them to my friends and colleagues. Thank you Jeremy & John!
-
October 2023 by Clint Hyduchak
Listen…. All I’ll say is that if I’m going to drive two hours to buy a car, this place better be worth it. And it was!!! I found my dream High Country Tahoe here after getting skunked at other dealerships. And these guys had it. But what pushed this purchase over the edge was Ashley, my sales girl. She was top notch! Not only did she make sure everything was explained thoroughly, just Ashley in general was so awesome to deal with!! She followed up with me personally on more than one occasion, and I’m super lucky to have a friend that is two hours away.
-
October 2023 by Carol Quesnell
Purchased a 2023 GMC Terrain with the excellent service of Elise Benton. She listened to all my request and help me find the perfect car. Once all the paperwork was signed and car was mine, she spent time with me explaining all the features of my new car. Thank you for the excellent service
-
October 2023 by Adam Ostrander
Decided it was time for an upgrade, went to Romeo Chevy today and spoke to Jeremy Thorpe. The man was such a pleasure to talk to, did everything he could just to make sure I walked out with a different vehicle. He didn't try to push me to do something I didn't want to unlike some other places you go to. I would definitely recommend going there and seeing him for your next vehicle purchase. Again it was such a pleasure being there today and I will be going back if I ever need anything!
-
October 2023 by Tyler White
Great experience from start to finish. Pat and George answered all of my questions and made the whole process very easy. Will definitely recommend them to all of my friends. Thank you pat and George!
-
September 2023 by M G.
Please folks, avoid the service department! My father (age 91) had a vehicle towed in 12 days ago. For 12 days, the service department didn't look at it, didn't communicate with him and basically would tell him (when he drove in to check), that they would "squeeze it in" to diagnose. Today he found another mechanic to tow it to another shop and he was told "Too bad you're moving it, we just looked at it last night (yet they had not called him) and we know what it is now. You owe us 175. for the time we spent looking". Let's hope karma treats this service manager as he has treated others. I had a dishonest experience with the Romeo Kia location a year ago. Do yourself a favor, do NOT use them for service.
-
September 2023 by Sharon Geiger
I cannot say enough great things about Jeremy, George and Steve. They made my car buying process easy and stress-free. I am so grateful for how they went above and beyond with getting me the car I wanted at a price I could afford. Would absolutely come back for future purchases and/or recommend my friends and family do the same.
-
September 2023 by Mary Giordano
Driving back to Albany, NY and got a flat tire very close to the Romeo Chevy Dealership. I called there and they took my van on the spot from AAA and replaced the tire which was completely unusable and made sure all was well! It was quick, reliable and friendly service. Thank You Melanie, Juan and JR for your incredible service today!
-
September 2023 by Jose M.
Unfortunately even though the sale was good and the dealer provided the vehicle I wanted they have not provided my registration after almost 2 months of purchasing this vehicle . Lindsay the title clerk keeps telling me that they are backed up and documents will be sent overnight but nothing all I get now is the run around. A lot of nonsense and no one can help or give me a straight answer , unfortunately if you want to make a purchase on a vehicle you can legally drive do not except Romeo Chevrolet to come thru for you
