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October 2023 by JS F
Love this Veterinarian! We have been coming here for 8 years with our Havanese and they have been consistently excellent every visit here.We have had to come in urgently at times and they are always willing to be creative to get our pup in as soon as possible. The location is always clean and the staff and Veterinarians are friendly and knowledgeable from checkin to checkout.Very happy with them and would highly recommend them.
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October 2023 by Halie Ruggiero
Diagnosed our dog last year with diabetes and provided absolutely no after care for instructions on how to dose him with the proper amount of insulin. No pamphlets, no education, no method to check his blood sugar on a regular basis. This resulted in us mis-dosing him for months, despite us doing exactly what we were told to do, with no education on possible modifications based on his weight/how much he ate/etc. This resulted in our otherwise healthy dog going into diabetic ketoacidosis at age 7, which resulted in liver failure. We had to put him down. This vet is a disgrace and they don't care about your animals. We took all of our other pets here but we will surely not be making that mistake again. Shameful.
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July 2023 by Rebecca Engasser
This veterinary office is AMAZING! We are so glad we switched to them years ago based off a recommendation from a family member. They always try their best to fit us in when our dog has any issues. You can tell they all really love working with animals and truly care for the animals and their families.
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June 2023 by Ashley Jacobs
The lovely staff of Alliance Animal Hospital have been the most wonderful to work with. Our dear pup developed EPI after battling terrible bouts of pancreatitis (twice in the span of two months). Alliance worked tirelessly to determine the cause of her ailments, and supported us every step of the way as she recovered. If it weren’t for them, I don’t think our fearless Eloise would still be with us.
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June 2023 by Adele Vanaskie
We love the staff!! They are so friendly and take such good care of our babies❤️❤️
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May 2023 by chris shanahan
I have one well visit to get through with my dog after that I will search for a new vet. I have not had a great experience with getting appointments if there is something urgent. Imagine calling ahead of time to schedule a sick visit only to be told policy is to call only on the day of available appointments in hopes of actually getting an appointment. Couple that on top of general disorganization with scheduling normal yearly appointments, after my next visit I’m done with this place
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April 2023 by Jodi Lynn
NEVER take your pet here if you want them to stay healthy. They will force every test, vaccine and drug in the world just to make a buck. Remember a sick pet is a profitable pet, that’s their motto! They are very unethical IMO and they are the reason my perfectly healthy dog declined to his death in a matter of months! . I DONT trust them and I would never recommend them to anyone! They have no compassion and their staff has poor communication skills. We have always given the best food and care to our furbabies- they make u feel guilty for not wanting to poison them with their medicines or extensive testing- which is also BS. Never again. Now my boy is gone and it’s truly my fault for entrusting them with his life when I was also warmed by many, many people how bad they are. Find another vet if you love your pets.
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January 2023 by Kelly Wyant
Jack was having diarrhea New Years Eve weekend. We were up every two hours Friday night. I called first thing Saturday morning and they were able to get us an appt. We came in and Jack had diarrhea all over the floor ?. I asked for paper towels and someone sitting at the front desk came out and cleaned the whole thing up without even batting an eye. The vet was so kind and patient. They were very careful with my old man. Very thankful for all that work there.
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January 2023 by stephanie mosher
This was the best experience I’ve had with my anxious dog at a veterinary appointment. The doctor and technicians were patient and understanding of my dog’s anxiety and spent lots of time getting to know her before they did any treatment. The front desk staff were very friendly and professional as well. Highly recommend!
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January 2023 by Christine Carlson
THEY ARE VERY GOOD OF TAKING GREAT CARE OF PETS AND VERY GENTLE WITH ALL ANAMALS THAT THEY SEE AND TREAT THE OWNER OF THE PET GREAT. AND FRIENDLY.
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October 2022 by Mark V.
We’ve used Alliance for years, since they opened under the current owners. Never had any issues til now. My cats meds weren’t mixed correctly, was a phosphorus binder he needed for kidney failure. Apparently it was a new bottle and wasn’t shook or stirred or something, the meds were clear and not the milky white it should have been. I didn’t know and questioned it when our cat started walking shakily again. That’s when they checked the current subscription we had and told us what the issue was. We got a new bottle for free, but our Sabastian never recovered from the it. Even with the new meds he declined until his passing. He was never going to get “better”, but we don’t think he would have gone as soon as he did if the meds were right.
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October 2022 by Angela M. D.
We love all the staff here. We have had experience with all 3 veterinarians on staff as well. They all are so kind and gentle with our pet!Updating my review - 10/3/2022Still the best! Even more wonderful vets and techs on staff now! Dr Mineo saved our cat when we didn't think we'd ever figure out why he was so sick and he will be 8 soon! And our new puppy is receiving the best care to manage his anxiety! We love being apart of the Alliance family!
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October 2022 by Shannon S.
had her fellow up To finish her vaccines The tech I swear had no idea what she was doing. Had no idea why I was there in the first place Took her heart rate but need Babs to have a ton of can cheese Same for the butt temp check And the temp check seemed extra long and Babs got more cheese The the vet came in Dr Kay Again with the darn cheese poked her in the wrong spot and had to it again. Didn't look at her ears like I asked And then charged me 176 bucks. Since home She can't even walk with out crying. If I touch her butt she cries Too( the shot went in her shoulder) The first set of shots she was sore in the shoulder then next day but nothing like We are experiencing now. So that's enough for me to go some where else I got a feeling these people are new but hiring not qualified people is not good Shouldn't have opened a second location if you couldn't properly staff it On the hand Dr. Mineo has always been top notch Vet. She is smart and loving.
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September 2022 by Barbara Nuchereno
I read all the glowing reviews and it made me sad that my experience has left me and another family member with a pet looking for a new vet. The first doctor we had at alliance on Main Street in Williamsville was not very friendly and was somewhat condescending. The second doctor we had was wonderful and iI requested to be placed with her thereafter. She really was terrific. Our problem is that we cannot get a callback when attempting to make appointments. Regardless of whether it is an urgent issue or some thing more long-term like making a regular appointment, no one calls back. If they do call back it’s a week or two later. So while I was happy with the practice and all of their resources and their convenience for me, I finally asked that they forward my pets records to another vet. My son who also has a new puppy is doing the same as he has had the same experience. No one returns calls.
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May 2022 by Kevin Carroll
Wonderful people who are flexible, compassionate and understanding! Very grateful to have them in WNY!
