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November 2023 by Laura Freedman
My computer crashed and both Griffin and Waldir did their best to recover all of my files. They both were calm, patient and determined to help restore what had been lost. I would have been lost without them! Thanks for the above-and-beyond customer service!
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October 2023 by Jessica Kerr
Griffin legit saved the day. All of my baby milestone emails were apparently permanently deleted and he went remote into my computer and recovered them. Forever grateful.
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September 2021 by Adrian Lewis
Highly recommend. Eddie fixed our inoperable laptop quickly and effectively. Great customer service. 5 stars.
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March 2021 by leo alpert
Horrible, they sold to me a refurbished computer that crashed after a few months, it wiped out all of my files, they were able to get only some of my files back, I had dozens of videos on that computer that I needed to make my brother a wedding video that are now completely gone, which lead me to have to ask them to do data recovery, I gave them my memory card and I had to pay them $200 plus tax (I think they should have given me a bigger discount than that since I lost those videos because of them) and they were only able to recover half the videos (the other half I will never see again), there were a few errors and not half of all those videos were recovered, the guy refused to recover the rest, though he did give me a refund on the computer, he said that he would recover the rest if I paid him $15 an hour (even though It wasn't my fault that there were a few errors), I convinced him to recover the rest of the videos free of charge, but when I walked in to get the rest recovered I was told that he doesn't work there anymore, I tried to get the new guy to recover the rest but he tells me that there's nothing on my memory card, which I find very strange. Do not buy a refurbished computer from these people, plus they sell to you refurbished computers that require terabytes, and they charge you tons of money for them, why buy a computer that requires terabytes when you can buy a computer that doesn't need them.
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February 2021 by Daniel Scopp
I brought my laptop in to get my keyboard replaced. The service was wonderful and Eddie even gave my PC a tune-up so it's running even faster now! Would highly recommend.
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August 2020 by Mary Schwartz
Access.net did a great job on my macbook pro and ipad. The service was prompt and the staff was wonderful. I highly recommend this company.
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March 2020 by Caroline Halverstam
I broke my iphone screen -- someone came in the evening (after work) to my home to fix it! It was so fantastic, and price was less than listed best buy. Very happy overall!!
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July 2019 by Henry Federspiel
Excellent service. Very knowledgeable, patient, and easy to work with.
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August 2018 by Eric Lang
Great for all your computing needs.
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August 2018 by Dan Wharton
Skilled, attentive, friendly and reasonably priced.
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June 2018 by Susan Hoover
AAccess(dot)net gave me some good advice on a used computer they recommended I purchase from them, which I did. The computer has worked so well, it was several years before I needed to see them for a repair! When I did, I was reminded of how much I like doing business with them. When I brought my computer in, the person gave an initial look at it, patiently answered my questions and shared his expertise of what might be causing the problem. A technician would need to look at it further, so we filled out an invoice outlining the work to be done. So clear and straightforward. Really appreciate their help with all my computer needs.
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April 2018 by Auntie C11
Had to get a file off of a computer that had a nasty virus. They managed to get all the files off...screened so no virus was transported..and did it timely. Would recommend.
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February 2018 by William Spitzer
Wonderful service, the guy who helped me out is super nice and understanding, not to mention patient
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January 2018 by Lisa Schinella
EXCELLENT SERVICE, VERY KNOWLEDGEABLE TECHS. WOULDN'T USE ANYONE ELSE FOR OUR BUSINESS AND HOME COMPUTERS!!
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August 2016 by Doris Hirschhorn
My experience has been with the Larchmont store. I've had excellent service and found the staff very knowledgeable and friendly.